Information and Records Management Officer

2 days ago


Barton, Australian Capital Territory, Australia Australian Secret Intelligence Service Full time $80,000 - $100,000 per year

ASIS is Australia's overseas secret intelligence collection agency. Its mission is to protect and promote Australia's vital interests through the provision of intelligence services as directed by the Australian Government. Its work can involve collecting intelligence relating to national security, international relations and economic issues. It also contributes to Australia's coordinated national efforts against terrorism, proliferation of weapons of mass destruction, and trans-national issues such as people smuggling.

ASIS employs people in a wide range of roles, including technologists. These roles require dynamic team players who enjoy working with stakeholders, team members and individually on projects. ASIS is looking for people who will be able to meet tight deadlines and work to support ASIS priorities. Successful candidates will have excellent coordination and administration skills, excellent verbal and written communication skills; and, strong stakeholder engagement and influencing skills. Relevant tertiary qualifications and demonstrable experience will be highly regarded.

ASIS is a diverse and inclusive workplace, where our people are empowered through authenticity and a sense of belonging to achieve their potential and contribute to a shared purpose and mission. We seek to reflect the community we serve, and welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with a disability, neurodiverse, people from culturally and linguistically diverse backgrounds and those who identify as LGBTIQA+.

We offer a competitive salary package including 22 days annual leave, shutdown between Christmas and New Years Day, 15.4% employer superannuation contribution, access to flex time (up to Level 6 only) and generous paid parental leave. Full and part time positions as well as flexible work hours can be negotiated.

All positions are office-based and located in Canberra. This role requires the successful applicant to obtain and maintain a Security Clearance.

Role: Information and Records Management Officer (Level 4)

The Knowledge and Information Management section is responsible for the management of ASIS's information, including its records (digital and physical) and knowledge holdings.

Successful applicants will enjoy working in complex and challenging environments, have good organisational skills, effective communication, have a strong focus on providing high level of customer service, and sound judgement. You will also contribute to the delivery of effective records and information management, application of relevant policies, procedures and guidelines for ASIS.

Key Responsibilities and Tasks

The following is an overview of key responsibilities and tasks:

· Be part of a team contributing to the development, implementation and evaluation of Knowledge and Information Management.

· Undertake tasks of a moderate level of complexity, under the direction from senior staff.

· Accountable for organising their workflow and making decisions within defined parameters relating to Knowledge and Information Management.

· Provide support that is informed and directed by sound knowledge and may undertake some research and analysis, and courier and safehand activities.

Core Skills

The following is an overview of skills required to succeed in the role:

· Demonstrated customer service experience.

· Demonstrated experience working independently and as part of a team.

· Understanding of records and information management in a practical sense, or ability to quickly acquire.

· Experience in using and/or managing electronic records and data.

· Experience using a records and information management system, or similar and ability to learn.

Education, qualification and experience requirements

The following education, qualifications and/or experience will be highly regarded:

· Experience in records and information management projects.

· Experience in digitalisation of physical paper files and other type of media.

Role: Information and Records Management Officer (Level 5)

The Knowledge and Information Management section is responsible for the management of ASIS's information, including its records (digital and physical) and knowledge holdings.

Successful applicants will enjoy working in complex and challenging environments have good organisational skills, effective communication, have a strong focus on providing high level of customer service, and sound judgement.

You will also contribute to the delivery of effective records and information management, application of relevant policies, procedures and guidelines for ASIS.

Key Responsibilities and Tasks

The following is an overview of key responsibilities and tasks:

· Work as part of a team contributing to the development, implementation and evaluation of Knowledge and Information Management.

· Responsible for undertaking moderately complex work under limited direction from senior staff.

· Exercise discretion and sound independent judgement in providing advice to stakeholders on Knowledge and Information Management, and Courier and Safehand services.

· Be accountable for organising own workflow and making independent decisions relating to Knowledge and Information Management.

· Provide advice based on policies and legislation.

Core Skills

The following is an overview of skills required to succeed in the role:

· Demonstrated knowledge of the Archives Act 1983 or ability to quickly acquire.

· Experience in applying records and information management knowledge in a practical sense, particularly to support and drive organisational change.

· Demonstrated experience with managing electronic records and data.

· Experience using a records and information management system or similar.

· Demonstrated customer service experience.

Education, qualification and experience requirements

The following education, qualifications and/or experience will be highly regarded:

· Experience in records and information management projects.

· Experience in delivering records and information management training or other forms of training.

· Experience in digitalisation of physical paper files and other type of media.

· Qualifications in a records or information management discipline and/or at least 3 years' experience in records and information management roles or equivalent experience in a similar role.

Role: Information and Records Management Officer (Level 6)

The Knowledge and Information Management section is responsible for the management of ASIS's information, including its records (digital and physical) and knowledge holdings.

Successful applicants will enjoy working in complex and challenging environments have good organisational skills, effective communication, have a strong focus on providing high level of customer service, and sound judgement.

You will also contribute to the delivery of effective records and information management, application of relevant policies, procedures and guidelines for ASIS.

The role requires a dynamic team player who enjoys working with stakeholders, team members and individually on projects. You will be able to meet tight deadlines and work to support ASIS priorities.

Key Responsibilities and Tasks

The Level 6 Officer will be part of a team contributing to the development, implementation and evaluation of Knowledge and Information Management, which includes:

· Responsible for undertaking work that is complex in nature.

· Exercise initiative and judgement in the interpretation of policy and in the application of practices and procedures relating to Knowledge and Information Management.

· Provide detailed technical, professional and/or policy advice in relation to complex problems and may assist in strategic planning, program and project management and policy development.

· This role may also have team leader and resource management responsibilities.

Core Skills

The following is an overview of skills required to succeed in the role:

· Qualifications in a records or information management discipline and/or at least 3 years' experience in records and information management roles or equivalent experience in a similar role.

· Demonstrated knowledge of the Archives Act 1983

· Experience in applying records and information management knowledge in a practical sense, particularly to support and drive organisational change.

· Demonstrated experience with managing electronic records and data.

· Experience using records and information management systems.

· Demonstrated customer service experience.

Education, qualification and experience requirements

The following education, qualifications and/or experience will be highly regarded:

· Experience in records and information management projects.

· Experience in delivering records and information management training or other forms of training.

· Experience in digitalisation of physical paper files and other type of media.


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