SME Sales Manager

LegalVision is a commercial law firm built for high-performing teams who want to work differently. Through our fixed-fee legal membership, we provide unlimited legal support to SMEs and in-house teams.

Our team uses custom-built technology to deliver fast, high-quality legal support with predictable pricing for clients and rewarding careers for those who work here. With operations across Australia, the United Kingdom and New Zealand, LegalVision offers clear progression, exposure to complex work at scale, and the opportunity to be part of an innovative law firm recognised as a 5 Star Employer of Choice, a Top 25 Attraction Firm, and Law Firm of the Year.

To support our ambitious growth plans and champion our Legal Solutions Consultants to do their best work, we're looking for a highly motivated Small and Medium Enterprise Sales Manager to join our team. This is a full-time role based in our Surry Hills office.

As LegalVision's SME Sales Manager you'll be responsible for managing our Legal Solutions Consultants (BDMs) selling to our core segment of micro and SME businesses with up to 20 employees. Your team converts sales qualified meetings generated through our marketing efforts and SDR team into LegalVision members, while maintaining our industry leading client experience.

You will work with the Australian CRO to optimise your team's performance through day-to-day coaching focused on improving conversion rates, driving referrals, increasing the average Total Contract Value (TCV)  and lead satisfaction (NPS). Your primary focus will be driving performance improvements through hands-on coaching and development of your team.

Team Development and Coaching - Provide regular coaching, training and performance management for Legal Solutions Consultants to maximise effectiveness. Run new starter induction and ongoing team training sessions, and maintain structured coaching and performance review processes.

Deal Escalation - Actively join sales meetings to support deal progression. Serve as the escalation point for complex or high-value opportunities, and run your own meetings to lead by example and manage capacity peaks. 

KPI Management - Monitor key team and individual conversion metrics to identity trends, performance gaps and opportunities. Ensure your leading indicators are tracking in line with the team's monthly target.

Cross-functional Collaboration - Liaise with the SDR team, Marketing, Legal and Client Success to ensure our sales approach for micro and SME businesses aligns with delivery capabilities and retention goals. Provide feedback on lead quality and conversion challenges to ensure our marketing and sales efforts are being best directed. 

Experience - You have a minimum of 3 years B2B sales management experience with a focus on coaching and developing BDMs/AEs. You have solid experience managing conversion-focused sales teams, ideally in small business or SME markets with short sales cycles. Legal sales experience is not required, but professional services sales experience is highly regarded.

Results-Driven Leader - You're a hands-on manager who leads by example. You'll jump into client meetings when needed, provide real-time coaching during calls, and consistently drive your team to exceed targets..

Recruitment and Coaching Excellence - You're passionate about finding and developing sales talent and have a proven track record of improving team conversion metrics through effective coaching. You know how to diagnose performance gaps and implement targeted coaching strategies that deliver measurable results.

Performance Management - You excel at managing individual and team performances. You can identify underperformers and systematically coach them to success while maintaining high team morale.

• A team based commission incentive structure with accelerators for high performance. 
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Earn additional 'LV Leave' days, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills, super close to Central Station.

If this sounds like the type of opportunity you've been looking for, we'd love to hear from you We are looking to hire quickly and applications will be reviewed on a rolling basis, so apply early to avoid missing out.

A note to recruiters: we're all over this role, so there's no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks