Senior Employment Consultant

About Us

Interact Australia work to promote social inclusion, health and wellbeing by empowering people to achieve their full potential.

As a values based not-for-profit organisation, we champion and support people with a disability in their choices, offering a range of person-centred supports, matched to meet unique circumstances and individual needs. We deliver innovative programs and services that remove barriers and create pathways for people living with disability, illness, injury, or disadvantage.

Offering a range of disability and community programs and supports through, Inclusive Employment Australia (IEA), National Panel of Assessors, NDIS, and State-based insurances such as NIISQ and iCare, across VIC, NSW, QLD, SA and TAS. We are looking for passionate individuals to join our supportive IEA team in NSW servicing locations across Penrith, Windsor, Katoomba and Rouse Hill.

Interact is proudly part of IntoWork a national group of businesses, opening doors to apprenticeships, training, employment and support.

Working with Interact

Interact Australia value every employee by acknowledging and respecting their individuality, by inspiring action & change, and by creating connections to achieve social inclusion and equality. Benefits of working with us include:

• Competitive remuneration package
• Generous salary packaging options
• Learning and Development opportunities
• Employee Assistance Program
• Career progression within the IntoWork group.

About the role

As a dedicated Senior Employment Consultant, you will be focused on finding employment outcomes for participants within the Inclusive Employment Australia (IEA) program by identifying opportunities and securing placements. This role works to achieve sustainable employment outcomes for participants by building and maintaining effective relationships with local employers, pro-actively understanding their resourcing needs and successfully matching candidates to opportunities.

Your key responsibilities include, but are not limited to:

• Lead, mentor, and support a caseload of job seekers with disability to achieve sustainable employment
• Developing tailored employment plans and provide pre‑employment preparation
• Partnering with employers to identify inclusive opportunities and place candidates into meaningful roles
• Building strong relationships with community organisations and stakeholders
• Addressing workplace adjustments, mentoring, and training needs to ensure success
• Monitoring progress and intervene early to overcome barriers to retention
• Maintaining accurate records and compliance with IEA program requirements

To be successful in this role, you will have:

• Experience in employment services, recruitment, disability support, or related sectors
• Strong communication and relationship‑building skills with diverse stakeholders
• A solutions‑focused approach and ability to motivate others
• An eagerness to learn and grow within the industry
• Strong team player attributes
• Ability to prioritise workload, use initiative and multi-task
• Self-motivated and enthusiastic
• High level of computer literacy

We are wanting to hear from candidates who enjoy providing a positive customer and client experience, thrive in a target based environment, are motivated by exceeding their professional and personal goals and are looking for a career - not just a job.  If this sounds like you, then please do not hesitate to apply today.

Please note:The successful candidate will be required to participate in an Australian Federal Police check, NDIS Quality and Safeguards Worker Screening and a Working with Children Check, prior to confirmation of appointment to the position.

The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.

Interact Australia embraces and celebrates the diversity of our workforce. We are committed to fostering a culture of belonging and community for our clients, participants, and employees.

Interact Australia are an equal opportunity employer and encourage applications from candidates who represent the rich diversity of our society, particularly those who may be marginalised, or experience barriers to employment and employment inequity. This may include people who are First Nations, are culturally and racially diverse (CARM), living with disability and neurodiversity, and or have family and caring responsibilities. Likewise we welcome applications from people of varied sex, religion, gender identity, age and sexuality.