Family Law Receptionist

Founded in 2005, Klimek & Wijay Family Lawyers is a leading family law firm located in the heart of Perth's CBD. Our team of highly experienced family lawyers boasts over 75 years of combined expertise, providing exceptional legal advice and services to our clients across all areas of family law, including Family Violence Restraining Orders (FVROs).

At Klimek & Wijay Family Lawyers, we pride ourselves on maintaining a transparent and client-focused approach, while fostering a supportive and collaborative workplace culture.  Our team is our greatest asset, and we strive to create an environment where everyone feels valued and empowered.

We are excited to offer a full time opportunity for a motivated and proactive Legal Receptionist to join our team on a full-time basis.  If you have a positive attitude, strong work ethic, and the initiative to succeed, we'd love to hear from you

Qualifications and Experience:

• Minimum of 12 months' experience in a reception and administrative environment
• Enthusiastic, proactive, and driven
• Strong organisational skills with the ability to multitask
• Able to handle administrative duties efficiently and independently
• Excellent client service and communication skills
• Welcoming and professional demeanour is essential

The Role:

• Front of house: managing a busy reception desk, including screening calls and taking detailed messages
• Advising clients on services and fees
• Booking appointments, sending confirmations, and providing clients with necessary paperwork
• Greeting visitors and answering calls in a professional and courteous manner
• Ensuring accurate and timely delivery of messages to the appropriate person and their support team
• Managing lawyer calendars and assisting with scheduling meetings
• Monitoring and responding to the firm's general email inbox and directing emails to the relevant lawyer and their support team
• Maintaining the firm's contacts database in the document and client management system
• Keeping a detailed monthly spreadsheet of enquiries
• Collecting post daily
• Receiving and distributing mail and parcels
• Processing client payments (via EFTPOS) in person and over the phone
• Kitchen duties, including preparing client coffees and maintaining a clean, organised kitchen space
• Ensuring the reception area and meeting rooms are tidy and presentable
• Providing support to the Practice Manager and backup assistance to the team as required

Essential Skills and Experience:

• Previous experience in family law or legal administration is advantageous
• A current National Police Clearance certificate will be required before commencement
• Strong administrative and organisational skills, with experience handling cash and EFTPOS transactions
• Excellent interpersonal, communication, and customer service skills
• Polite and professional phone manner
• Ability to prioritise tasks effectively and ensure smooth front-office operations
• Confident and professional presentation
• Ability to work autonomously and take initiative
• Calm, professional and respectful when dealing with clients, with strict adherence to confidentiality requirements
• Strong grammar and writing skills
• Proficient in MS Office/Outlook and typing (minimum 50 WPM), with experience using legal practice management software (training provided if needed)

Benefits

In return for your hard work, Klimek & Wijay Family Lawyers offers the opportunity to work in a high-performing, supportive team with a strong and inclusive culture.  We offer competitive salaries and a new office with access to gym, sauna, steam room, and excellent end-of-trip facilities.  You will have the autonomy to manage tasks and initiatives, allowing you to take ownership and grow in your role.  The variety of work ensures you won't spend your day simply answering calls.

If you thrive in a fast-paced environment, present yourself professionally, excel at multitasking, and have an exceptional eye for detail, we'd love to hear from you

To apply for this fantastic opportunity, please forward your resume and a covering letter addressed to Julie Visser

Please note:

• Applicants must hold Australian Citizenship or Permanent Residency.
• We are unable to consider applicants on temporary, student, working holiday, bridging, or sponsored visas.
• Overseas applicants will not be considered.