Optical Store Manager

We've been on South Australia's side for more than 85 years. Our mission is to bring about a better state of health by making it easier for South Australians to access quality care and support, while continuing to give back to the communities we call home. No matter where or how we grow, our focus will always be helping locals live healthier, happier lives.

We're proud to be a not-for-profit – and prouder still to be guided by what's right for our members, our people, and our community. As South Australia's largest open health insurer, providing cover to more than 90,000 people, we're on our members' side for the moments that matter.

Our Optical Stores feature modern facilities, diagnostic equipment, and one of the largest ranges of frames and sunglasses in Adelaide. We pride ourselves on delivering an exceptional customer experience and ensuring every member leaves feeling cared for and supported.

We now have an exciting opportunity for an experienced Store Manager to lead our experienced and committed team at Pirie Street.

About The Role
As a Store Manager with Health Partners, you'll lead a high-performing team and set the tone for an exceptional customer experience. Working closely with our optometrists and optical dispensers, you'll create a supportive, engaging environment where your people can thrive and your customers feel valued.

Your focus will be on leadership, team development, and operational excellence - driving performance, efficiency, and a culture of continuous improvement. You'll guide your team in delivering quality service, meeting sales targets, and maintaining a welcoming and professional store environment.

About You
You're an experienced retail or customer service leader who knows how to inspire and motivate a team. You're passionate about people and take pride in creating an environment where everyone feels supported to succeed.

You'll Also Bring

• Proven experience leading and developing a customer-focused team in a retail or service environment (optical experience is an advantage, but not essential)
• Strong leadership, coaching, and communication skills
• A track record of driving team performance, service standards, and operational efficiency
• The ability to manage multiple priorities in a busy environment with care and confidence

As a leader at Health Partners, you'll:​

• See the big picture and connect daily work to our strategy, communicating clearly and leading with accountability​
• Build a positive, inclusive environment where team members feel valued and heard​
• Proactively coach and develop your team for growth and improved performance​
• Take ownership of team-based risks and support data-driven decision making​

· Drive continuous improvement and encourage innovation over perfectionism​

What's on Offer?

Generous Employee Benefits Including

• Paid parental leave
• Allowance on your private health insurance premium
• Discounted sunglasses
• Flexible working environment
• Access to internal and external learning opportunities
• Volunteer days to support our partner charities
• Employee Assistance Program access for you and your family
• Wellbeing programs and initiatives

You must be an Australian citizen or permanent resident at the time of submitting your application, be able to provide two recent referees, and hold a current satisfactory National Police Clearance (within 12 months) or be willing to obtain one prior to commencement.

Working with Health Partners means joining a diverse team of people who are committed to doing things Side by Side.

Visit to learn more about life at Health Partners.

Applications will be screened as they are received.

Health Partners appreciates the time and effort it takes to prepare and submit your application, which is why we are a proud Circle Back Initiative Employer, committed to reviewing and responding to every candidate.

If this role isn't quite right for you but you see a future with us, visit our website to view current opportunities or register for our talent pool.