Solution Engineer, CS and CX

6 days ago

Sydney, New South Wales, Australia Microsoft Full time $120,000 - $140,000 per year

Are you insatiably curious, fired-up about customer experience, and itching to solve business challenges in today's AI-powered world?

Join Microsoft as a high performing public sector Customer Service and Customer experience Solution Engineer —and bring your CcaaS, CRM ,CS and Copilot Studio super-skills. Here, you'll push the limits of what's possible, crafting next-generation customer-engagement solutions that deliver real-world impact. Collaboration, creativity, and continuous learning aren't just encouraged its what we do.

Power Platform is one of Microsoft's fastest-growing clouds, spanning Sales, Customer Service, Digital Contact Center, and Customer Insights. Paired with the low-code agility of Powerplatform and Copilot Studio, and the rest of the Power Platform toolkit, these tools empower organizations to connect with customers in smarter, faster, more connected ways.

This position requires verification of Australian citizenship due to citizenship-based legal restrictions applicable to the role and as a result, you will need to provide a valid passport to verify your citizenship. 

  • CX Solutions Expert

    1 week ago

    Sydney, New South Wales, Australia beBeeExpert Full time $90,000 - $120,000

    Job Description:We are seeking a highly skilled CX Solutions Expert to join our team. This individual will be responsible for designing and delivering exceptional customer experiences that drive business results.The ideal candidate will have experience in system integration, deployment, and maintenance of global IVR systems. They will also possess excellent...

  • Senior Cx Operations Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Employment Hero Full time

    OverviewSenior CX Operations Analyst - Remote at Employment Hero.Join to apply for the Senior CX Operations Analyst - Remote role at Employment Hero.Employment Hero is on a mission to make employment easier and more valuable for everyone.Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since 2014, we've...

  • Senior Cx Operations Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Employment Hero Full time

    Overview Senior CX Operations Analyst - Remote at Employment Hero.Join to apply for the Senior CX Operations Analyst - Remote role at Employment Hero.Employment Hero is on a mission to make employment easier and more valuable for everyone.Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since 2014, we've...

  • Customer Solutions Specialist

    1 week ago

    Sydney, New South Wales, Australia Probe Cx Full time

    About the roleWe're on the lookout for multiple Customer Solutions Specialists to join our Springfield Contact Centre on a Part-Time basis (of 23.75hrs per week, Monday to Friday) who understand that every interaction can make a real difference in a person's life. Become an integral part of a team where you'll genuinely connect with meaningful work,...

  • Senior Cx Operations Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Employment Hero Full time

    Overview Senior CX Operations Analyst - Remote at Employment Hero.Join to apply for the Senior CX Operations Analyst - Remote role at Employment Hero.Employment Hero is on a mission to make employment easier and more valuable for everyone.Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since 2014, we've...

  • Senior Cx Operations Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Employment Hero Full time

    Overview Senior CX Operations Analyst - Remote at Employment Hero.Join to apply for the Senior CX Operations Analyst - Remote role at Employment Hero.Employment Hero is on a mission to make employment easier and more valuable for everyone.Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since 2014, we've...

  • Senior CX Operations Analyst

    3 weeks ago

    Sydney, New South Wales, Australia Employment Hero Full time

    OverviewSenior CX Operations Analyst - Remote at Employment Hero. Join to apply for the Senior CX Operations Analyst - Remote role at Employment Hero.Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since 2014, we've...

  • NOC Engineer, CX

    3 weeks ago

    Sydney, New South Wales, Australia NiCE Full time

    Overview Join to apply for the NOC Engineer, CX role at NiCE. ResponsibilitiesResponsible for troubleshooting Cloud Systems and Network platform issues from a server-side perspective. Validates and tests all NICE CX products and platforms. Performs routine health checks beyond automated monitoring to ensure the quickest detection time for...

  • NOC Engineer, CX

    3 weeks ago

    Sydney, New South Wales, Australia NiCE Full time

    OverviewJoin to apply for the NOC Engineer, CX role at NiCE.ResponsibilitiesResponsible for troubleshooting Cloud Systems and Network platform issues from a server-side perspective.Validates and tests all NICE CX products and platforms.Performs routine health checks beyond automated monitoring to ensure the quickest detection time for service-affecting...

  • CX Operations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia ResMed Full time

    Join Us to Shape Exceptional ExperiencesLet's talk about the TeamThe CX Ops & Futures team is how we make great experience design possible at scale. We're a small, high-impact group with two connected areas of focus:CX Ops supports the day-to-day systems, tools, and processes that help design and research run smoothly.CX Futures explores what's next, helping...