Solution Engineer, CS and CX

1 week ago

Sydney, New South Wales, Australia Microsoft Full time $100,000 - $140,000 per year

Are you insatiably curious, fired-up about customer experience, and itching to solve business challenges in today's AI-powered world?

Join Microsoft as a high performing public sector Customer Service and Customer experience Solution Engineer —and bring your CcaaS, CRM ,CS and Copilot Studio super-skills. Here, you'll push the limits of what's possible, crafting next-generation customer-engagement solutions that deliver real-world impact. Collaboration, creativity, and continuous learning aren't just encouraged its what we do.

Power Platform is one of Microsoft's fastest-growing clouds, spanning Sales, Customer Service, Digital Contact Center, and Customer Insights. Paired with the low-code agility of Powerplatform and Copilot Studio, and the rest of the Power Platform toolkit, these tools empower organizations to connect with customers in smarter, faster, more connected ways.

This position requires verification of Australian citizenship due to citizenship-based legal restrictions applicable to the role and as a result, you will need to provide a valid passport to verify your citizenship. 

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