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Event and Field Ambassador

2 weeks ago

Sydney CBD, New South Wales, Australia Crossmark Full time $60,000 - $80,000 per year

Are you ready to be the driving force behind unforgettable events?

As the leader of the team of Ambassadors, you'll partner with your state-based Operations Manager to turn ordinary community and retail events into extraordinary experiences

About the Role:

Your mission? Lead your team of enthusiastic Brand Ambassadors to bring to life and execute in-field event requirements of community and retail events within your territory.

Please note this is a 18M contract opportunity with the liklihood of extension.

  • On-ground event execution of a calendar of face-to-face events.
  • Event planning support and logistics, inclusive of rostering of staffing for each event.
  • Customer facing sales driven conversations.
  • Coaching and development of casual Sales Ambassadors.
  • Serve as the primary point of contact and key brand ambassador during all events.
  • Ensure that brand messaging, promotional materials, and event setups align with the company's objectives and standards.
  • Lead on-site activations, product demonstrations, and sampling efforts.
  • Oversee and manage a team of casual event staff, ensuring all team members are well-trained, motivated, and aligned with event goals.
  • Provide guidance and direction to event staff, ensuring they deliver high-quality service and adhere to the event's schedule and objectives.
  • Monitor performance and conduct team meetings to provide ongoing feedback and motivate staff.
  • Organise and lead training sessions for event staff, ensuring they have the necessary knowledge and tools to perform their roles effectively.
  • Oversee all logistics before, during, and after events, including event setup, teardown, transportation, and storage of materials.
  • Manage the storage, inventory, and condition of event merchandise, ensuring it is ready for each event and that stock levels are maintained.
About You:
  • Previous experience in event coordination, field leadership, or brand ambassador roles.
  • Excellent communication, and interpersonal skills.
  • Strong organisational abilities and attention to detail, particularly in managing inventory and event logistics.
  • Ability to thrive in a fast-paced, high-energy environment and handle multiple tasks simultaneously.
  • Must be adaptable and able to handle last-minute changes with ease.
  • Ability to lift and carry event materials and equipment (reasonable accommodations can be made).
  • Availability to work flexible hours, including evenings and weekends, as required for events
  • Training, coaching and motivational skills essential.
  • You will possess problem solving skills and can work autonomously.
  • You will possess basic skills in the Microsoft office suite.
  • Full Australian Driver's License required and your own vehicle.
  • Currently has LR license or has no problems obtaining one (this will be arranged and paid by us)
  • Telco experience preferred but not essential.
About Us:

CROSSMARK Australia is Australia's leading field sales and retail marketing agency that specialises in providing retail merchandising, field marketing, and in-store activation services. We partner and help iconic brands and retailers to enhance their presence and performance in the marketplace.

Company Benefits:

  • Hybrid Work Model - We encourage flexibility by supporting a blended approach to work and life. 3 days in the office to collaborate with the team, and 2 days working from home
  • Growth Opportunities – Gain access to over 40 AIM courses, get involved in our inhouse future leaders program and career development plans
  • Workplace Culture – Quarterly, monthly and end of year events to promote cross-divisional collaboration and bonding opportunities. Recognised as Best Places to Work Winner 4 years in a row, we are committed to our values of integrity, respect, innovation & collaboration.
  • Wellbeing – Access to monthly paid well-being days, birthday leave, additional annual leave, annual flu vaccinations, early Friday finish at 3pm and access to our Employee Assistance Program
  • Recognition- Monthly awards to acknowledge our employees and their contributions
  • Sustainability – We are proud to make a positive impact on our planet – we are a carbon neutral business and volunteer in community tree planting days
  • Diversity and Inclusion – We are proud to maintain a zero gender pay gap, ensuring equal compensation for equal work across all genders
Next Steps:

If you would like to be considered, please click on the "Apply" button to submit your application. Please note, only shortlisted candidates will be contacted.