Logistics Customer Support Officer

NSW, Nowra

Logistics

17896BR

About us:

At Lockheed Martin Australia, we believe that when people are empowered, inspired, and supported, they can achieve extraordinary things. We embrace flexibility, so our people can be their best inside and outside of work. We champion inclusion and continuous learning, ensuring all voices are heard and valued. And we thrive on collaboration, turning challenges into opportunities for growth and innovation. As a leader in national security, our innovative and diverse programs create a more secure future for Australia across space, air, land, sea, and cyber domains. Every day is a chance to solve the world's most complex challenges and make a profound impact.

Experience it here.

Your responsibilities will include:

Exciting career opportunity as we grow our Logistics Customer Support Team. We are seeking a Defence Logistics Specialist to provide ongoing support to our Royal Australian Navy customers. You will be required to control the efficient flow of goods, services, and information between point of origin through customer placement in order to meet customer requirements.

Your responsibilities and duties will include (but not limited to):

• Ensures that customer service and time objectives are achieved within existing financial constraints in order to meet marketing and financial objectives.
• Ensures the execution and continuous improvement of standard logistics processes, such as the replenishment system, data interchange systems, demand management, electronic data systems administration and related functions.
• Builds relationships with strategic customers through logistics initiatives.
• Expedite emergency orders upon customer requests.
• Assisting with the management of the 24 hours help desk to meet customer requirements
• Maintaining knowledge of company products and customer service processes.

About you:

To see you succeed in this role, you will have:

• Tertiary qualifications (Certificate III or above) in a relevant discipline from a recognised institution, and/or equivalent relevant experience (preferably within the defence industry)

• Experience in data management including the ability to produce, analyses and interpret complex reports and information

• Thrive in a fast-paced environment and take immediate corrective action as required
• Passion for exceptional customer service and understand the importance of building strong relationships.

Special Requirements:

Applicants must be eligible to obtain and maintain an Australian Defence Security Clearance and employment may be contingent on the provision of further personal information including citizenship to ensure compliance with international export control legislation and regulations.

What we offer you:

At Sikorsky Australia we value our team and the contributions they make every day. We provide the following benefits to recognise and reward that contribution.

• Competitive remuneration.
• Flexible work arrangements, including 9-day fortnight.
• Ability to purchase up to an additional 4 weeks of annual leave
• Paid parental and Defence leave.
• Destination Discounts - save money on everyday purchase including supermarket, petrol, accommodation, retail, and many more.
• Health and wellness support and benefits for you and your family including access to free counselling, financial counselling and flu vacs.
• Corporate health insurance with Defence Health or Bupa.
• Fitness/ Gym passport.
• Peer to peer recognitions – earn Kudo's point to purchase vouchers and goods.
• Salary packaging.

Equal Opportunity Statement

Lockheed Martin supports Equal Employment Opportunity and Diversity in the workplace by creating a place of employment that is, harassment free, diverse, fair, ethical, inclusive, and values the contribution of all its employees. Diversity and inclusion are the foundation of our culture and reflect our values of doing what's right, respecting others and performing with excellence. By leveraging our employees' unique talents and experiences, we will deliver innovative, affordable solutions and unparalleled customer value.

We welcome and actively encourage applications from Aboriginal and Torres Strait Islander people.

We are committed to creating a workplace where everyone can thrive. If you are selected for this role, we would be happy to discuss any accommodations that will help you to be successful.

Vacancy Country

Australia

Vacancy Type

Permanent

Employee Type

Full Time