Sales Phone Conversion Team Leader

1 week ago

Nerang Queensland, Australia Olympia Massage Chairs Full time $90,000 - $120,000 per year
Sales Phone Conversion Team Leader | Transform, Scale & Lead from the Front

Olympia Massage Chairs – Nerang, QLD

$90,000 – $120,000 + Performance Bonuses

About the Role

We're looking for a Sales Phone Conversion Team Leader who can rebuild, refocus, and lead our HQ phone team to new performance standards. Based in Olympia's Nerang HQ, this role is for a proven closer and coach who leads through action, data, and accountability.

You'll take control of a team that needs structure and energy — creating systems, scripts, and habits that scale output, boost conversions, and sustain results. You'll retrain, refocus, and reshape the team to reach elite performance standards.

Key Responsibilities

  • Rebuild and lead the HQ phone team with clear structure, targets, and accountability
  • Personally handle sales calls to demonstrate excellence in communication and closing.
  • Listen to sales calls to identify gaps, coach performance, and ensure script consistency
  • Develop, refine, and enforce data-backed sales scripts— no freestyling
  • Create performance systems and track call data, conversion metrics, and output volume
  • Develop strategies to scale call capacity and sales results efficiently
  • Produce accurate daily and weekly reports that define progress and reveal trends
  • Run focused, fast-paced sales huddles that build energy, discipline, and drive
  • Collaborate with leadership to align scripts, follow-up systems, and performance KPIs

About You

  • Proven history of high phone sales conversion and leading top-performing teams
  • Analytical and data-driven, with sharp insight into sales patterns and performance metrics
  • Knows how to cut through noise and increase volume output without losing quality
  • Expert in using CRMs, dashboards, and reporting tools to drive accountability
  • Strong communicator — persuasive, precise, and confident
  • Resilient, decisive, and unafraid to challenge underperformance
  • Passionate about building a disciplined, high-output team culture
  • Full-time, on-site position at Olympia HQ, Nerang QLD

What's in it for You

  • $90K–$120K base + uncapped bonuses based on conversion success
  • Opportunity to transform and lead the HQ sales team
  • Recognition for measurable impact and high performance
  • Key leadership role in a fast-growing Australian wellness brand

Why Olympia

Olympia is an Australian-owned wellness brand redefining comfort through innovation and technology. Our HQ phone sales team connects customers nationwide — and this role is the driving force behind its turnaround.

If you're a hands-on, data-driven sales leader who can rebuild performance, scale results, and lead by example — this is your opportunity to create real impact.

Apply today and take charge of Olympia's sales transformation.

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