CNC Machine Service Technician

5 days ago


Coomera QLD, Australia MatCam Holdings Pty Ltd Full time $76,600 - $78,000 per year

MatCam Holding Pty Ltd is the Oceania distributor for nested based cutting machines, including CNC routers, waterjets, CO2 lasers, fiber lasers, plasmas and knife cutting machines. We have a niche market and some mainstream (high profile) clients that depend on our machine's reliability. MatCam is looking for a full time BRAND SPECIFIC technician - initially to be trained to do annual services to a certain standard and support new machine installations - and progressing to service calls, repairs, break downs and eventually training.

Local, frequent interstate and occasional international travel, mostly to New Zealand but also other international destinations in the region.

There are a few musts:

You MUST have a valid driver's license, be prepared to travel frequently, with very little notice and be able to manage and adjust your travel arrangements and requirements accordingly.

You MUST be able to work independently and show a considerable acumen for self-supervision.

You MUST be presentable, easy to get on with and comfortable with people as you reflect the company in everything you do

You MUST be pc literate

There are a few wants:

Fast learner

Mechanically minded/ mechanical aptitude

CNC machine experience - preferably MatCam (MultiCam USA)

Operator experience

Key responsibilities

  • Installation and configuration of CNC cutting machines at customers locations, ensuring compliance with WPHS and any other specified standards.
  • Perform regular preventative maintenance on machines to keep them in optimal operating condition.
  • Troubleshoot and repair CNC machines, diagnosing mechanical, electrical and programming issues.
  • Update and modify CNC programs as needed to optimize performance.
  • Provide onsite operator training on optimal machine operation and basic trouble shooting.
  • Maintain accurate service logs and documentation for all service operations.
  • Communicate effectively with customers and ensure their needs are met to a high standard.
  • Work in collaboration with the technical support team and share knowledge when necessary (training).

Required skills and qualifications (Minimum 6 of the 9 listed below)

  • High school certificate or equivalent.
  • Minimum of 10 years' experience in operating, servicing and maintaining MatCam (MultiCam USA) CNC cutting machines.
  • Strong understanding of CNC programming as pertains to MatCam (MultiCam USA) CNC cutting machines.
  • Proficiency with mechanical, electrical and electronic systems used in MatCam (MultiCam USA) CNC cutting machines.
  • Experience with CAD/CAM software packages. Preference for EnRoute and Rhino 3D.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to read and interpret technical drawings and manuals.
  • Ability to work independently and manage time effectively.
  • Excellent English communication skills and customer service skills.

Physical requirements:

  • Ability to lift and carry heavy parts and tools.
  • Ability to stand, bend, kneel and crawl for extended periods.
  • Good hand eye coordination and manual dexterity.
  • Be prepared to work in dirty, noisy industrial environments (PPE supplied) and get your hands dirty.
  • Sober habits and good basic hygiene.

Work environment:

The final successful candidate will be home based operating out of their service vehicle and expected to manage their schedule efficiently. This job requires working in industrial environments, which can include exposure to noise, dust, grease and varying temperatures. They must be comfortable with frequent travel, often at short notice and for days at a time.

Employer questions:

Your application will include the following questions:

  • Do you have the right to work in Australia
  • Do you have technical support experience
  • How many years' experience do you have as a service technician
  • Do you have customer service experience
  • Do you have a current Australian driver's license
  • Are you available to travel for this role when required
  • How far are you willing to travel for work

Job Type: Full-time

Pay: $76,600.00 – $78,000.00 per year

Application Question(s):

  • Are you willing to travel to international destinations?

Experience:

  • CNC operating, service and maintenance: 10 years (Preferred)
  • Technical support: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Licence/Certification:

  • Australian driver's license (Preferred)

Work Authorisation:

  • Australia (Preferred)

Willingness to travel:

  • 75% (Required)

Work Location: Hybrid remote in Coomera, QLD 4209



  • Coomera, Queensland, Australia Horizon Aluminium Boats Full time $60,000 - $80,000 per year

    Production Labourer / CNC Machine Operator – Aluminium Boat ManufacturingLocation: Coomera, Gold CoastCompany: Stessl & Horizon Aluminium BoatsStessl & Horizon Aluminium Boats is a long-established, family-owned boat manufacturer based in Coomera. We produce a wide range of high-quality aluminium boats and have recently expanded into a new, purpose-built...


  • Tingalpa QLD, Australia Ferra Engineering Full time $187,200 - $234,000 per year

    Ferra Engineering is a well-established engineering company located in Brisbane that specialises in precision CNC machining, mechanical sub assembly and aero structure manufacturing. We are looking for a highly skilled and experienced CNC Setter/Operator to join our expanding team. Hourly rate between $36 & $45 plus overtime penalty rates and shift...

  • CNC Router Operator

    1 week ago


    Coomera, Australia Riviera Full time

    **Details**:Job Type**: Current **Location**: Coomera **Salary**: **Requirements**: Minimum 5 years CNC router operation experience, ideally Biesse. Experience in high level joinery manufacture. Highly organised Flexible and reliable Positive “can-do” attitude Ability to prioritise workload Disciplined and can work autonomously Excellent time management...


  • Oxley QLD, Australia Apr Engineering Full time $48,000 - $52,000 per year

    APR Engineering, a leader in engineering solutions specializing in machining and fabrication. Established in 1998, APR Engineering offers precision services such as turning, milling, fabrication, surface grinding, and slotting.We are looking for CNC milling Machinist to join our team at APR Engineering workshopDuties and Responsibilities:Set up, operate and...


  • Coomera, Australia Hybrid Composites Full time

    Are you a skilled composite technician with a passion for cutting-edge materials, boat building, and a desire to work on unique and challenging projects? Hybrid Composites is seeking talented individuals to join our team as Composite Technicians, specialising in both defence projects and the creation of advanced composites components for marine and other...

  • Hardware Technician

    2 weeks ago


    Coomera, Australia iPlay Australia Group Full time

    We are leaders in the out-of-home entertainment industry and we’re expanding and growing every week. At iPlay Australia, we love creating new experiences for our customers. iPlay Australia is a national leader in family entertainment centres, offering something for everyone. Whether you want to entertain the kids, book your next party, organize a school...

  • Workshop Technician

    3 days ago


    Clontarf QLD, Australia MJP Maintenance Solutions Pty Ltd Full time

    Clontarf, QLD | Full-time – 40 hours per weekWe're inviting expressions of interest from individuals keen to join our workshop team and assist with day-to-day operations. The ideal candidate will be hands-on, reliable, and comfortable working around machinery — though full training will be provided for the right person.What You'll Be DoingAssisting with...


  • Coomera, Australia IceCap Refrigeration & Air Conditioning Full time

    **REFRIGERATION TECHNICIAN** **Summary**: **Responsibilities**: - Install, maintain, and repair commercial refrigeration equipment - Perform routine inspections and preventive maintenance on HVAC-R equipment - Troubleshoot and diagnose issues with refrigeration and air conditioning systems - Install, maintain, repair, troubleshoot and diagnose issues with...


  • Nerang QLD, Australia DockPro Full time $24,000 - $64,000 per year

    Factory Hand - Full TimeAre you looking to join a dynamic business that values growth, high performance, and creating a positive workplace? We invite you to be part of our innovative team at DockPro, located in Nerang, Qld, where we prioritise trust, respect, and a supportive environment for all.About DockPro:Founded in 2004, DockPro is dedicated to our...


  • Yatala QLD, Australia The Cafe Cow Full time $80,000 - $90,000 per year

    We are a family owned and operated business based in Yatala, Brisbane, and are currently experiencing growth within the coffee, softserve and frozen beverage industry.Our Company looks after a large variety of equipment for various clients in the commercial sector, and we have a vacancy for a licenced technician. Experience on both super-automatic and...