Lead Relationship Manager

Job description:

• Drive the development and implementation of activity plans across your region to
  achieve Lifeblood's collection targets
• Permanent full-time position with hybrid work environment – VIC location preferred but open to candidates from SA and TAS
• Circa $125k + Superannuation + Salary Packaging

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it's an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

The Lead Relationship Manager is responsible for the leadership of a team of Relationship Managers to achieve Lifeblood's collection targets. The role contributes to the national Donor Engagement plans and oversees the effective and efficient delivery of plans & initiatives in their region.

The role requires effective relationship management of internal and external stakeholders to Lifeblood to support the effective delivery of agreed activity plans for the region.

The Lead Relationship Manager drives the development and implementation of plans within their region to optimise donor acquisition, awareness, education, engagement, attendance, and retention, and manages relationships to support collections growth.

Sound interesting? Here's what we are looking for;

• Proven leadership experience in a similar role, with the ability to demonstrate experience in leading people in a customer focussed environment
• Excellent time management, organisational, communication, and interpersonal skills
• Ability to effectively motivate and inspire team members and develop high performing teams
• Experience in performance management, development and coaching of front-line team members
• Experience in successfully managing geographically dispersed teams
• Strong problem-solving and decision-making abilities, with a focus on achieving results
• Proficiency in Microsoft Office suite
• Valid driver's licence

This is a permanent full-time opportunity with a hybrid working environment. The successful candidate must be in regular access of our Lifeblood Processing Centre in Victoria. National travel is required. Lifeblood is proud to accommodate flexible working and we are open to conversations around what this means to you.

Thrive in a diverse culture that cares for your wellbeing

We're a diverse and inclusive bunch. We're proud to foster an environment where all people can come together to achieve their very best. Whether it's workplace safety or work/life balance, we look after our employees' varying needs. As part of the Lifeblood team, you'll have access to a generous salary packaging program, plus a great range of rewards like discounts on insurance, groceries, food & beverage, department stores, travel, and more.

Excited about this opportunity? Apply now and discover a career filled with life-giving possibilities.

Next steps
When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can.

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You'll hear from us with an outcome after your application has been reviewed and assessed.

If selected, you'll be required to complete a few background checks and we'll help you through this process.

If you require any adjustments during the recruitment process, please let us know.

For further details on this position, please contact Tayler on

**Please note we cannot accept applications via email so please apply online

This vacancy is being managed directly by Lifeblood's Talent Engagement team. We won't accept candidates from external recruitment agencies on this occasion.