National Account Manager Coles

1 week ago

Docklands, Victoria, Australia DON Full time $90,000 - $120,000 per year
About Us

About the Role
National Account Manager – Coles
2–3 years of NAM-level experienceCategory Manager ready to step into account managementstrong commercial mindset, energy, and adaptability

Responsibilities
  • Own and execute the Joint Business Plan (JBP) with Coles.
  • Deliver against volume, net sales, margin, promo ROI, and customer service targets.
  • Drive end-to-end category planning including range, pricing, promo, and forecasting.
  • Represent DON across all Coles touchpoints including commercial, supply chain, and merchandising.
  • Manage a small team (3–4 people), supporting execution and engagement.
  • Participate in strategic planning forums, S&OP, and customer innovation reviews.
  • Roll up your sleeves to help resolve operational issues – from factory to shelf.
  • Act as a brand ambassador for DON, building strong customer and internal partnerships.
Why Join Us
  • Flexible work arrangements
  • Community partnerships and initiatives, including 2 volunteer days per year
  • Options to purchase additional leave
  • Discounted products
  • Training and development programs
  • Global career opportunities
  • Various recognition programs and rewards, including an end-of-year celebration
  • Health and wellness initiatives
  • Study Assistance
About You
positive, analytical, and energetic commercial professional
  • 2–3 years of National Account Management experience, or strong commercial experience as a Category Manager ready to step into an account role.
  • Background in FMCG – food, chilled or fresh experience is a plus, but not essential.
  • A collaborative style with strong problem-solving skills and the ability to work across functions.
  • The confidence to challenge the norm and look for new, better ways of doing things.
  • A proactive mindset – you thrive in environments where you can get hands-on and make things happen.
  • The ability to build trust and influence both customers and internal stakeholders.
  • Experience working in businesses where agility, ownership, and versatility are valued over bureaucracy.
Applications

Additional information
  • Docklands-based role managing DON's Coles account nationally.
  • Lead commercial planning, forecasting, and customer engagement.
  • Responsible for the management of a small team.

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