Associate, Cash Operations, Technology and Operations, DBS Australia

About DBS Australia

DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS Bank has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.

We have been recognised for our leadership globally, having been named "World's Best Bank" by Euromoney in 2021 and previously "Global Bank of the Year" by The Banker and "Best Bank in the World" by Global Finance. We have been accorded the "Safest Bank in Asia" award by Global Finance for 12 consecutive years from 2009 to 2020.

We are also at the forefront of leveraging digital technology to shape the future of banking, having been named "World's Best Digital Bank" for 2021 by Euromoney.

DBS Bank Ltd opened its Australia Branch in Sydney in June 2015. With the branch, DBS is well positioned to support business and investment flows between Australia and Asia, while providing insight and connectivity into our core markets.

DBS Bank Ltd., Australia Branch (DBS Australia) is regulated by Australian Prudential Regulation Authority (APRA), Australian Securities and Investments Commission (ASIC) and Australian Transaction Reports and Analysis Centre (AUSTRAC). The branch offers a wide range of products and services, through our teams in Institutional Banking Group, Global Transaction Services, Treasury & Markets, and Project Finance.

About Group Technology and Operation

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

A team member of the DBS Australia Branch Operation team and responsible for day-to-day settlement functions and control of the associated operational risks to support the business / branch.

Key Accountabilities

• To ensure completion of payment and settlement transactions without error and in accordance with the agreed SLA
• To monitor risks and controls of the transactions in accordance with Group processes, policies and country regulations
• Preparation of monthly reports and matrix to monitor performance of transactions
• To adhere to risk and compliance protocol of Group processes, policies and country regulations

Job Duties and Responsibilities

• A team player in the Branch T&O to ensure timely processing & monitoring of Payments including RTGS, SWIFT, Direct Entry, Bpay and Term deposits.
• Liaising with customers / counterparties in relations to Cash Operations products to ensure timely & accurate settlement of all transactions, monitoring of cash sheet, and following up on any outstanding items.
• Provide support to the Relationship Managers relating to payments and customer accounts
• AUSTRAC International Funds Transfer Instruction (IFTI) reporting.
• Ensure remediation of back logs, if any.
• Complete and adhere to checklists to ensure transactions are executed properly and timely.
• Execute procedures and controls required by the bank to comply with laws, regulations and policies.
• Ensure 'DCFC' Departmental Control Function Checklist, daily and monthly items are completed.
• Work with various departments or HO to complete projects and HO initiatives that improve the Branch process and systems.
• Escalate exceptions to the attention of senior staff within Operations, follow through to ensure that proper actions are taken.
• Preparation of key daily / monthly reconciliations in a timely manner.
• Any other responsibilities that may be assigned by Management from time to time.

Experience

• Strong knowledge in Payments (Swift, RTGS, BECS, BPay, etc.) and knowledge of treasury products (e.g. Money Markets, Fixed Income, Bonds/Repos, NCD) would be beneficial.
• Knowledge in SWIFT (including ISO)/ Direct Entry Payments/ Bpay
• Strong knowledge of RITS / Austraclear / Murex systems.
• Good understanding of operational policies, processes and controls.
• AML / CTF and sanction monitoring and IFTI reporting.
• Strong verbal and written presentation skills, along with project management skills.
• Team player with attention to detail and a growth mindset.
• Confident in dealing with internal and external stakeholders.
• Strong problem-solving skills.