Senior Director, Delivery Support Services

The roleThe Senior Director is accountable for establishing and maintaining best-practice methods, tools, and services that drive project delivery excellence and enable the optimal deployment of resources across state-wide delivery teams.

Reporting directly to the Executive Director, Delivery Services, this role leads a team of up to 100 professionals and is responsible for fostering a high-performance culture grounded in governance excellence, transparent reporting and modern project methodologies, including lean and agile principles.

This leadership role works closely with the broader executive team to shape the Delivery Services Branch into Queensland Health's trusted advisor and partner for digital health delivery excellence, and into an employer of choice for program and project professionals.

The successful person

• We are looking for a strategic and visionary leader with:
• Proven leadership experience in technical operations and delivery roles in large-scale, diverse and complex environments.
• Strong expertise in establishing and running a high, pragmatic and scalable performing Project Management Office or similar function.
• Proven ability to manage large operational budgets and multi-skilled teams.
• In-depth understanding of ICT governance, risk management, and operational service delivery.
• High level negotiation, consultation, facilitation and written and oral communication skills, with a strong ability to communicate with and influence a broad range of internal and external stakeholders.
• Qualifications and experience in Prince2, Agile and ITIL desirable.

About eHealtheHealth Queensland plays a critical role in supporting the delivery of healthcare across the state, providing essential ICT services to Queensland's 16 Hospital and Health Services and the Department of Health.

The Delivery Services Branch is responsible for managing a significant portfolio of complex ICT projects, exceeding $200 million annually. The Senior Director, Delivery Support Services will lead the delivery portfolio capabilities that underpin project success, ensuring the effective provision of program and project services, processes, and functions.

Why Join eHealth Queensland?

• Make a difference – Play a critical role in transforming Queensland's digital health landscape.
• Lead innovation – Drive emerging technologies that enhance healthcare delivery.
• Collaborate with experts – Work alongside leading clinical and technology professionals.
• Career-defining opportunity – Shape the future of digital health in a high-profile leadership role.

This is an exceptional opportunity at the forefront of eHealth delivery and transformation across Queensland.

Benefits of working with the Department of Health:By joining the Department of Health you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.  You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To reflect the diversity within the communities and people we support and serve, we seek to hire a workforce that is both representative and diverse. With a focus on inclusion, accessibility and flexibility, we are committed to supporting you in your career with us.

To apply for this exciting opportunity:

• Please submit a short written response on how your experience, abilities, knowledge and personal qualities would enable you to achieve the key responsibilities and meet the skill requirements of the role.
• Your current CV or resume, including two referees who have a thorough knowledge of your capabilities, work performance and conduct within the previous two years. It is preferable to include your current, immediate or past supervisor.