Home Care Co-ordinator

1 week ago

Campbelltown North, Australia Right At Home Macarthur Penrith Full time $37,000 - $48,082 per year

In-Home Care Coordinator – Campbelltown

Right at Home Macarthur Penrith

About Us:

Right at Home Macarthur Penrith provides a wide range of personalized care services designed to support individuals living independently at home. We are renowned for our unique, internationally recognized approach to care delivery, which is highly valued by our clients. Our team exhibits a genuine sense of compassion and is passionate about delivering quality services.

As a respected leader within the community, we take pride in maintaining a strong local presence in Campbelltown and the surrounding areas. Our clients include those with NDIS, Home Care Packages, and private arrangements.

The Role:

We are seeking an experienced, enthusiastic, and highly motivated In-Home Care Coordinator to join our team in Campbelltown. This role is pivotal in managing, coordinating, and delivering high-quality, person-centered care to our diverse client base.

Key Responsibilities:

  • Conduct comprehensive Client Care Assessments and develop tailored Care Plans aligned with individual needs and goals.
  • Manage a caseload of clients, ensuring compliance with care standards and funding requirements.
  • Handle new client inquiries professionally and efficiently over the phone, aiming to schedule care consultations promptly.
  • Coordinate the allocation of in-home care services based on client needs, staff availability, geographical considerations, and funding constraints.
  • Oversee the delivery of person-centered, health, personal care, and social activities, ensuring they are in line with documented plans, including health care, mental health, and behavior support plans.
  • Supervise, support, and guide support workers to ensure high standards of service delivery.
  • Assist with general administrative tasks such as scheduling, documentation, and maintaining client records.
  • Contribute to staff recruitment, training, and development processes.
  • Develop and grow the service footprint within the South West and Western Sydney regions, fostering strong community relationships.
  • Maintain professional communication with clients, families, support workers, and external agencies to ensure holistic support and service satisfaction.

Qualifications & Skills:

  • Must have a Certificate IV in Disability or Individual Support (or higher qualification).
  • Previous experience in community care, disability services, or similar role.
  • Knowledge of NDIS, Home Care Packages, and private client funding frameworks.
  • Strong assessment, care planning, and coordination skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High level of organization, time management, and attention to detail.
  • Compassionate and client-focused approach.
  • Valid driver's license and willingness to travel within the service area.

What We Offer:

  • Supportive and dynamic team environment.
  • Opportunities for professional development and career growth.
  • The chance to make a meaningful difference in the lives of clients and their families.

This position presents an excellent opportunity for a dedicated care professional to join a well-respected organization committed to providing exceptional in-home support services.

Job Types: Full-time, Casual, Temp to perm

Pay: $37.00 – $48.82 per hour

Expected hours: 38 per week

Benefits:

  • Referral program

Work Location: In person

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