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Operations Manager
2 weeks ago
Dynamic Refrigeration Solutions, is a leading provider of commercial Refrigeration, Air Conditioning and Catering Equipment Installation, repairs & maintenance in the Northern Territory. We serve a diverse range of clients, from hospitality, health care, education and defence in the Northern Territory. As we continue to expand, we are seeking a dynamic and experienced Operations Manager to join our team and drive our operational efficiency to new heights.
Position Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of our business, ensuring smooth and efficient processes across all departments. This role requires a strategic thinker with a strong background in operations management, preferably within the trade industry. The ideal candidate will have a proven track record of improving operational workflows, managing supply chains, and enhancing customer satisfaction.
The Operation Manger will support the operational requirements of our Service Department and assist with the management of our team.
Key Responsibilities:
- Manage and mentor a team of employees, fostering a culture of continuous improvement and excellence
- Collaborate with our team to ensure seamless operations and high customer satisfaction.
- Develop and implement operational policies and procedures to ensure efficiency and quality.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Monitor and analyze financial data to ensure productivity and profitability
- Lead initiatives to enhance operational efficiency, reduce costs, and increase profitability.
- Ensure compliance with industry regulations and safety standards.
- Coordinate with vendors and suppliers to negotiate contracts and maintain strong business relationships.
Qualifications:
- Minimum of 3 years of experience in operations/ business management, preferably in a related industry.
- Strong understanding of business growth and development strategies
- Excellent leadership and team management skills.
- Proficient in using CRM systems and other relevant software.
- Strong analytical and problem-solving abilities.
- Exceptional communication and interpersonal skills.
- Ability to thrive in a fast-paced and dynamic work environment.
What We Offer:
- Competitive salary
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.
The position is a permanent, full-time position, based in our Winnellie Office. Salary to be negotiated with the successful candidate based on skills & experience. Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
