Senior Manager

• Full time, Permanent role
• Flexible location + hybrid working
• Generous salary packaging available

About Australian Red Cross

Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

How this role supports our work

The Senior Manager – Enterprise Program Management Office (EPMO) and Process Improvement plays a critical role in driving strategy execution and implementation by guiding project planning and execution with outcomes-focussed allocation of resources in alignment with strategic objectives. The role also oversees the efficient and effective governance over programs and projects and the delivery of the re-design and ongoing continuous improvement of business processes.

The role is responsible for the establishment and operation of Australian Red Cross EPMO and requires a blend of strategic thinking, operational expertise, and strong leadership to drive project excellence and foster a culture of continuous improvement.

What you will do day to day

• Developing, implementing and maintaining fit-for-purpose Project Governance Frameworks, to ensure the strategic alignment and financial viability of both operational and non-operational programs and significant enterprise-level projects.
• Ensure standardised oversight across a portfolio of projects and work with project sponsors and teams to ensure that decisions, solutions, and implementations are critically assessed using a strategic and operationally aligned risk-based approach.
• Establish, maintain and continuously improve EPMO governance, process, procedures and frameworks.
• Work with project sponsors, project leads and project managers to identify, mitigate, and manage operational, financial, and reputational risks associated with projects.
• Facilitate building organisational capability in the areas of project management, change management and business process management.
• Coach, mentor and develop team members to achieve both financial and non-financial outcomes.

What you will bring

• Comprehensive technical knowledge and expertise in project management and overseeing multiple complex projects
• Substantial understanding of workflow systems and BPMN Standards
• Resilience to manage complex relationships, influence, and challenge effectively and constructively
• Experience with project planning tools, including Microsoft Project

• Proficient in working with JIRA and Confluence

• Substantial knowledge and understanding of waterfall and agile project management methodologies

• Excellent stakeholder engagement skills, including facilitation and collaboration across diverse stakeholders, with an ability to constructively work through issues to achieve solutions

Benefits that act for you, while you act for humanity

• Take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and increase your take-home pay. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
• Access flexible working arrangements including generous hybrid arrangements and a paid 'Me' day

Further information

This role is covered by the Social, Community, Housing and Disability Award – Level 6

Applications close: Wednesday 15th October 2025

For any enquiries, please contact Alison Moffatt at – please note this is only for enquiries, all applications must be submitted through our website for consideration.

Thank you for considering a career at Australian Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Job Ref # 12990