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Field Service Engineer

2 weeks ago

Sydney, New South Wales, Australia LETO Technology Full time $90,000 - $120,000 per year

Calling All Maintenance Experts & Industrial Technicians

As a Field Service Engineer – Join Australia's Premier Provider in Coding & Marking Solutions

LETO Technology is powering the future of industrial coding, marking, and product identification across Australia's food, beverage, pharmaceutical, and manufacturing industries. We are expanding—and looking for Maintenance Technicians, Product Specialists, Maintenance Engineers, and Industrial Service Professionals ready to step into a customer-facing, solution-driven field role.

About the Role:

Based in Brisbane, this hands-on role places you on the front line—delivering technical expertise that keeps high-speed production lines running smoothly. You'll take ownership of installations, preventative maintenance, emergency repairs, and customer training, helping some of Australia's best-known brands reduce downtime and improve performance.

This role includes interstate travel and participation in a rotating on-call/weekend roster to support customers nationally.

What You'll Do:


• Install, maintain, and repair industrial coding and marking systems (CIJ, TIJ, TTO, Laser, LPA, LCM)


• Diagnose and resolve mechanical, electrical, and software issues


• Perform structured preventative maintenance to optimize performance


• Deliver hands-on operator training and customer support


• Collaborate with the sales team on product demonstrations and solution delivery


• Manage parts usage and maintain accurate service records


• Proactively monitor and maintain Preventative Maintenance Program Schedules (PMPS), identifying service opportunities and contributing to revenue growth through planned support and asset management


• Build strong relationships with customers through reliable, high-quality service

What You'll Bring:


• 5+ years' experience in field service, automation, or industrial maintenance (required)


• Trade or tertiary qualification in Electrical, Electronics, or Mechatronics (required)


• Proven troubleshooting ability across mechanical, electrical, and software systems


• Familiarity with industrial printers or packaging line equipment (highly regarded)


• Competency with technical diagrams, schematics, and service manuals


• Strong communication and customer service skills


• Willingness to travel interstate and work 2+ weekends/month on a rotating roster


• Valid Australian Driver's License

Why Join LETO Technology:


• Be part of a high-growth, nationally respected service provider in automation & identification


• Work alongside a team of top-tier engineers who value ownership, accuracy, and accountability


• Accelerate your career with clear pathways into senior technical and leadership roles


• Make a real impact on uptime, reliability, and customer success across Australia


• Thrive in a modern, agile environment that rewards initiative and performance

Company Culture:

Growth. Autonomy & Impact.

At LETO Technology, you're not just filling a role—you're shaping the future of industrial service. We empower our engineers to lead from the field, solve real problems, and drive customer outcomes with pride.

Ready to drive service excellence and grow your career?

Apply now or message us directly to learn more.