Allied Health Receptionist

1 day ago

Hervey Bay Queensland, Australia Paul Ryan Physiotherapy Full time $40,000 - $70,000 per year

Allied Health Receptionist – Hervey Bay (Full Time for immediate start)

An opportunity exists for a suitably qualified receptionist to work in a modern, fast paced allied health practice. The receptionist is the first point of contact for our valued clients and as such, we place the utmost importance on ensuring they receive a professional, compassionate, and friendly service by delivering a positive patient experience at all times.

We are seeking a person who possesses the following:

  • Outstanding customer service and personal skills
  • A caring and compassionate nature
  • Reliable, punctual, and well presented
  • Polite and clear phone manner
  • Demonstrated high level of interpersonal and communication skills – both verbal and written
  • Ability to manage a busy work environment
  • Exceptional time management and organisational skills
  • Ability to maintain a high level of composure, professionalism, and confidentiality at all times
  • Proven ability to work autonomously as well as part of a team
  • Attention to detail and accuracy in record keeping is essential
  • Demonstrated proficiency in computer skills – notably Microsoft office suite and the ability to easily learn new programs is essential
  • Ability and willingness to learn new skills and participate in training as required
  • Prior experience in a similar role/environment will be highly regarded.
  • Previous experience using Nookal is advantageous and will be highly regarded.
  • Previous experience in medical billing programs in a health care setting (HICAPS/Medicare/DVA/Workcover and insurance claims) is advantageous and will be highly regarded

You will be responsible for the following:

  • Greeting clients and recording accuratedetails
  • Answering the phone, making calls and appointments
  • Managing and maintaining accurateclient records using the Practice Management Software (Nookal)
  • Patient billing and payment collection
  • Managing confidential records
  • Supporting allied health professionals with administrative tasks and client care
  • Liaising with other health professionals and external stake holders as required.

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