Parts Team Leader

2 weeks ago

Melbourne, Victoria, Australia Zagame Automotive Group Full time $90,000 - $120,000 per year

About Us

The Zagame Automotive Group proudly runs some of the world's most exclusive automotive brands including Ferrari, Lamborghini, Abarth, Alfa Romeo, Aston Martin, Audi, Bentley, CUPRA, Fiat, McLaren, Pagani and Rolls-Royce.

About the Role:

We are seeking an experienced Automotive Parts Team Leader to support our dynamic parts department. You will lead a team of dedicated spare parts professionals, ensuring seamless day-to-day operations, delivering excellent customer service, and driving continuous improvements in the department's processes. This is a fantastic opportunity to play a pivotal role in one of the most respected automotive groups in the industry.

Key Responsibilities:

  • Lead and Support the Team: Motivate, coach, and guide a team of spare parts staff to create a positive and high-performing culture.
  • Operational Oversight: Manage the day-to-day operations of the parts department, including order processing, sales, and parts distribution, ensuring efficiency and accuracy.
  • Accuracy & Timely Delivery: Ensure parts are accurately interpreted and supplied on time to meet customer and operational needs.
  • Customer Service Excellence: Provide exceptional customer service to both internal and external stakeholders, ensuring satisfaction at every touchpoint.
  • Continuous Improvement: Identify and implement opportunities to improve department efficiency, workflow, and team development, ensuring ongoing growth and performance.

What We're Looking For:

  • Proven Experience: Solid background in automotive parts, with in-depth knowledge of parts sales operations.
  • Leadership Skills: Strong leadership ability to motivate, coach, and guide a team, driving both individual and collective success.
  • Communication & Organization: Excellent communication and organizational skills to coordinate with team members, customers, and other departments.
  • Decision-Making Ability: Ability to problem-solve, make clear, confident decisions, and manage issues effectively.
  • Customer-Focused: A customer-focused mindset with a keen attention to detail, ensuring the highest standard of service and satisfaction.

Why Join Zagame Automotive Group?

  • Competitive Salary & Benefits
  • Professional Development: Opportunities for career growth and advancement in a well-established automotive group.
  • Team Culture: Be part of a supportive, collaborative team committed to continuous improvement.
  • Industry Recognition: Work with one of the most respected automotive companies in the industry.

How to Apply:

Ready to take the next step in your career? If you're passionate about automotive parts and leading a high-performing team, we'd love to hear from you

Please APPLY NOW by submitting your resume and cover letter. All applications will be handled in strict confidence and only short-listed applicants will be contacted.

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