Senior Advisor, Workplace Relations and Ethical Standards

Join the Department of Customer Services, Open Data and Small and Family Business (CDSB) as a Senior Advisor, Workplace Relations and Ethical Standards, where you will deliver excellence in customer service and work with talented people to make a difference and shape Queensland's future.

This role provides an exciting opportunity for a valuable team member to join the Human Resources team in providing advice and assistance across the department on all workplace relations matters.

The HR team delivers its services through a collaborative structure, including business aligned Business Partner teams and specialised teams focused on Workplace Relations, Safety and Ethical Standards, Executive and Talent, Policy and Programs, Workforce Strategy, Workforce Insights and HR Systems. These teams are further supported by the hrAssist team, which provides centralised support to the HR team and is the first point of contact for many HR-related queries.

The Workplace Relations and Ethical Standards team provides strategic, tactical and operational industrial and employee relations and ethical standards services and advice, the development of workforce policy and the development of frameworks and standards for the management of complex matters including, but not limited to, performance and conduct issues.

As the Senior Advisor, Workplace Relations and Ethical Standards, you will

• Provide authoritative advice and guidance to managers, employees and stakeholders on workplace relations matters, including employee and industrial relations and ethical standards.
• Provide advice and manage workplace relations matters such as industrial disputes, enterprise bargaining processes, grievances, performance and conduct matters, discipline, appeals, rehabilitation, and mental and physical capacity, ensuring compliance with relevant legislation, awards and agreements.
• Ensure legislative and statutory compliance by providing advice on ethics frameworks, including corrupt conduct and conflicts of interest.
• Contribute to the review, implementation and maintenance of contemporary workforce policies, frameworks and initiatives related to the workplace relations functions that is strategically aligned to departmental objectives and complies with relevant legislative and employment frameworks.
• Assist with building capability within human resources by enhancing understanding and application of public sector legislative and policy frameworks relating to the department's ethics and employment frameworks and the effective management of performance and conduct matters.

The Position Requires An Applicant Who Can

• Extensive knowledge and experience in at least one workplace relations function - employee relations, industrial relations or ethical standards - with particular expertise in relation to Queensland public sector legislative and policy frameworks.
• Strong communication and relationship management skills with the ability to engage with diverse stakeholders.
• Proven ability to work both autonomously and collaboratively when resolving workplace relations issues.
• Proven ability to interpret and implement Queensland legislation relating to the workplace relations functions.
• While there are no mandatory qualifications for this role, tertiary qualifications in human resources or employee and industrial relations and/or knowledge and experience in employee and industrial relations will be highly regarded.

Refer to the Role Description for a full list of responsibilities and what we are looking for.

Join our team - deliver excellence in customer service, make a difference and shape the future of Queensland. We celebrate diversity and invite applications from all backgrounds. For further information about this exciting opportunity, and how to apply, please see the attached Role Description.

Applications to remain current for 12 months.

Job Ad Reference: QLD/665421/25
Closing Date: Tuesday, 28 October 2025
Occupational group
HR & Industrial Relations