Senior Site Reliability Engineer

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

Ongoing Full Time PositionLocation: EveleighA talent pool may be created through this recruitment process to fill anticipated vacancies over the next 18 monthsCompetitive remuneration ranging from $149,739 to $173,174 plus super & annual leave loading.

Are you ready to drive innovation in education? Join us as a Senior Site Reliability Engineer and lead the development of strategic customer-facing digital products for the NSW Department of Education.

In this pivotal role, you will oversee the entire product lifecycle from conceptualisation to continuous improvements ensuring alignment with our mission to enhance educational experiences. You will craft a compelling product vision and execute strategies that deliver real value to our customers.

Your responsibilities will include creating an outcome-oriented product roadmap aligned with strategic goals, collaborating with teams to gather customer insights and refine offerings. You'll integrate services to enhance value and streamline user experiences, while coaching the product team on enhancements and compliance to foster a culture of innovation.

Your expertise in emerging digital trends will guide product development, ensuring the organisation- wide adoption of user-centred design methodologies that pave the way for a brighter future in education.

If you are passionate about leveraging technology to enhance education and are ready to lead a team towards success, we want to hear from you

For further information please click here to view the role description

About you 

Effective communication with stakeholders is crucial, as you'll balance immediate needs with future requirements.Deep understanding of cloud infrastructure and automation, ensuring systems are reliable, scalable and efficient.Expertise in emerging technologies and best practices, making informed decisions with long- term strategic goals.Passionate and dedicated to driving innovation and enhancing user experiences in digital products.Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

Demonstrated experience in the maintenance and operation of enterprise scale AWS & Linux server platforms.Demonstrated experience in the development and maintenance of automated deployment solutions.Demonstrated experience in engineering automated solutions to resolve operational issues.Industry certification in relevant technologies or equivalent industry experience.Demonstrated understanding of and commitment to the value of public education.

Benefits

Flexible working arrangements35 hour working weekCompetitive, salary sacrificing, employer's contribution to superannuation and annual leave loadingFlex Leave entitlements, generous holidays & leave conditionsOpportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role.

Responses to two pre-screening questions:

1. If network traffic from an EC2 instance is not reaching an API endpoint in a different VPC, list the ordered steps you would take to investigate the issue. Mention any AWS services or tooling you would use.
2. List out the technical challenges involved with doing a major version upgrade for a Linux OS. Please include your experiences and lessons learnt from these challenges.

Please refer to the Applicant's Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking 'Apply Now'.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

As a condition of employment, successful candidates not currently employed by the Department must provide a valid Working with Children Check (WWCC) clearance number. Renewal is not required after the WWCC expires, as long as you remain in a non–child-related role. Employer obligations only apply while the WWCC is valid.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date: Tuesday 25 November 2025 at 11:59pm.

For role enquiries please contact Tracey Southern

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

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