Storage Assistant

2 weeks ago

Melbourne, Victoria, Australia Burbank Group Full time $40,000 - $60,000 per year

Looking for a hands-on role with variety and great people interaction? Join
Storage Box
, as a Storage Facility Assistant and help keep our facility running smoothly while delivering excellent customer service.

About The Role
This role is all about supporting the day-to-day operations of our storage facility. You'll be the friendly face greeting customers, handling enquiries, processing payments, and keeping the site clean, safe, and well-presented.

If you're organised, customer-focused, and enjoy a mix of admin and hands-on work, this could be a great fit.

Key Responsibilities

  • Provide friendly, professional service to customers in person and over the phone
  • Assist with general admin tasks and daily accounting processes (Sitelink)
  • Process payments and issue receipts
  • Support customers with truck and van rentals
  • Maintain the hire schedule and operate the lift safely
  • Keep the facility clean, tidy, and hazard-free
  • Follow open/close procedures and ensure site security
  • Explain facility access, payment terms, and gate app functions clearly to customers

About You

  • Strong organisational and admin skills with attention to detail
  • Committed to delivering great customer service
  • Good time management and problem-solving abilities
  • Confident communicator and team player
  • Intermediate Microsoft Office skills
  • Experience with storage facilities or StorMan software is a bonus

Why Join Us?
You'll be part of a supportive team within a well-established business. We value safety, service, and a positive work environment.

Apply Now
If this sounds like the role for you, we'd love to hear from you. For any questions or to apply, contact: Lainie McCluskey Talent Acquisition Lead – Storage Box

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