Online Retail Manager

3 days ago

Sydney, New South Wales, Australia Van Cleef & Arpels Full time $90,000 - $120,000 per year

Are you a good match?

Luxury expertise a must
With deep customer journey knowledge, excellent communication skills, and a problem-solving mindset, you'll lead our online strategy locally, reporting to the Retail Director, Oceania.

What are we expecting from you?

Reporting to the Retail Diector, you will be responsible for:

  • Drive Performance: Monitor online data and KPIs, identify performance gaps, investigate root causes, and escalate issues as needed to optimize results.
  • Elevate Online Merchandising: Ensure flawless execution of online merchandising assets across all platforms, collaborating with Marketing to adapt global strategies to local online platforms.
  • Drive Web Business: Align with regional partners on action plans and sales objectives for the web and develop the web business locally by supporting HQ vision while raising local specifics.
  • Drive CRC Performance: Align with regional partners on action plans and sales objectives for the CRC, manage day-to-day needs, track performance, and propose action plans to achieve sales, service, and quality KPIs.
  • Lead CRC Team: Manage a dedicated Team Leaders and Ambassadors, lead recruitment and talent retention and monitor and guarantee quality KPIs
  • Ensure Seamless Fulfillment & Client Experience: Ensure stock availability, deliver the best client experience from payment to delivery/fulfillment, and build strong relationships with key stakeholders.

More than a role…. We recruit for a career
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with training on our history, know-how and creations.

The recruitment process
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Human Resources Business Partner Oceania, Senior Communication Manager Oceania, Marketing & Communications Director Oceania and the Managing Director Oceania. Otherwise, you will receive an email to inform you that your application has not been successful.

  • retail training

    5 days ago

    Sydney, New South Wales, Australia Windsor Smith Retail Full time $60,000 - $80,000 per year

    Windsor Smith is an Iconic Footwear Brand that has the hottest Fashion Footwear available all year round for Women and Men and an exciting opportunity for a Highly Motivated, hands on Retail Training & Development Co-ordinator has become available for our Stores in Sydney.Store locations : City, Miranda & ParramattaTo be successful for this fantastic role...

  • Online retail/wholesale customer service

    2 weeks ago

    Sydney, New South Wales, Australia Electronics Factory Outlet Full time $60,000 - $80,000 per year

    Full time E-commerce account management assistantWe import and supply home appliances to Online Marketplaces in Australia/ NZ.Our warehouse is located in Parramatta with on-site staff parking available.We are looking for candidates who are able to multi-task and have attention to details.Our work atmosphere is very easy going and we would appreciate someone...

  • Retail Manager

    4 weeks ago

    Sydney, New South Wales, Australia Australian National Maritime Museum Full time

    Join to apply for the Retail Manager role at Australian National Maritime Museum. The Australian National Maritime Museum is seeking an experienced and efficient Retail Manager to join the Commercial Operations team in this full-time non-ongoing position for 12 months. This position may be offered at either the APS5 or APS6 level, depending on the skills...

  • Retail Manager

    1 week ago

    Sydney, New South Wales, Australia Australian National Maritime Museum Full time $90,000 - $120,000 per year

    The Australian National Maritime Museum is seeking an experienced and efficient Retail Manager to join the Commercial Operations team in this full-time non-ongoing position for 12-months. This position may be offered at either the APS5 or APS6 level, depending on the skills and experience of the successful candidate. About the Australian National Maritime...

  • Urgent) Retail Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia The Retail Appointment Live Full time

    OverviewWe are a leading skincare brand offering innovative products and treatments within retail stores. Our mission is to deliver exceptional results and experiences to our customers while fostering a high-performing and collaborative work environment. We are seeking a proactive and results-driven Counter Lead to oversee and drive success across retail...

  • Facilities/Retail Manager

    2 weeks ago

    Sydney, New South Wales, Australia St. Michael's Golf Club Full time $85,000 - $95,000 per year

    Facilities / Retail Manager – Full TimeSt Michael's Golf Club – Little Bay, NSWSalary: $85,000 - $95,000 per annum + superannuationPosition: Full-time, 38 hours per weekLocation: Jennifer Street, Little Bay, NSW 2036St Michael's Golf Club is seeking a dedicated and experienced Facilities / Retail Manager to oversee the operations of our professional...

  • Retail Manager

    7 days ago

    Sydney, New South Wales, Australia Rooster & Grill Full time $76,515 per year

    Retail Manager – Rooster & Grill (Artarmon, NSW)About UsAt Rooster & Grill, we are passionate about serving fresh, high-quality meals to our neighbourhoods. We are serving roast chicken, grilled chicken, fried chicken, varieties of freshly made salad, roast vegetables, sandwich roll, burgers, curries, lasagne, pasta desserts and many more. It's an ideal...

  • Inventory Manager

    2 weeks ago

    Sydney, New South Wales, Australia Super Retail Group Full time $60,000 - $120,000 per year

    We're gearing up for something big — and we want you to be part of it. At rebel, we live and breathe sport. As we prepare to launch our brand-new Burwood store, opening early October, we're looking for an experienced Inventory Manager to take the lead on all things stock, operations, and omni-channel readiness. If you're ready to shape a high-performing...

  • Store Manager

    7 days ago

    Sydney, New South Wales, Australia Frontline Retail Melbourne Full time $104,000 - $130,878 per year

    Store Manager - Premium RetailLocation: Warringah MallSalary: $70,000 + SuperAbout the CompanyStep into a world-renowned brand synonymous with quality, heritage, and indulgence. With a rich international history and a loyal customer base, this premium retailer is known for creating unforgettable experiences and delivering products that delight customers of...

  • Store Manager

    2 weeks ago

    Sydney, New South Wales, Australia Frontline Retail Melbourne Full time $75,000 - $85,000 per year

    Store Manager - High Volume Outlet | Fashion Spree Liverpool$70-75k + Super | Fast-Paced Retail | Lead a Large TeamAbout the CompanyJoin one of Australia's most established and recognised retail groups, known for its wide product offering, exceptional value, and longstanding reputation in the market. With a strong national presence and customer-first...