Receptionist/Administration Officer

About the role:

We have a great opportunity for an enthusiastic Receptionist or Administration Officer with experience in hospital administration and/ or specialist healthcare practices, to join us on a Casual basis. Monday to Friday with some Saturday day shifts.

Duties and responsibilities:

This role will see you working collaboratively with both the administrative and clinical teams, as well as liaising with our 3 Support Offices. You will:

• Ensure a high level of patient and visitor care, acting as the first point of contact for the hospital
• Ensure all admission and discharge documentation is accurately recorded
• Ensure all patient accounts are invoiced, receipted and reconciled
• Manage theatre bookings and ensure lists are distributed accordingly
• Manage all health fund and billing matters; payments, refunds and reporting
• Promote a culture of continuous improvement, safety and excellence across all areas of the hospital

About You:

You have a genuine passion for providing world-class customer service and patient care, and adding value to Australian healthcare. You will have:

• Experience in an administrative role within a medical, healthcare or hospital setting
• A high level of computer / technical skills, particularly Microsoft Office and Patient/ Practice Management Software
• An understanding of the Medicare billing system and the Private Health Insurance billing system
• Ability to develop and maintain strong working relationships with patients, doctors and staff
• Solid time management skills and ability to adjust to workload changes
• Solid organisational and communication skills
• Enjoys working with patients and being part of a team

Culture and Benefits:

At Nexus, caring for our people, patients and employees is at the centre of everything we do. We value our strong team culture and go to great lengths to foster inclusion and engagement across our group.

• Monday to Friday day work with some Saturday day shifts.
• Work life balance - no public holidays
• 12 weeks paid parental leave for eligible employees
• Employee referral bonus
• Great discounts at a large variety of retailers including Coles & Woolworths
• Focus on health and wellbeing (inc. Fitness Passport) and Employee Assistance Program
• Free parking on-site

The Nexus Hospitals Story:

Nexus Hospitals is a leading Australian Private Hospital group that employs over 1500 talented and passionate people across 22 hospitals and 3 support offices. Our PURPOSE is to deliver better healthcare models to all Australians. We measure our success by improvements in patient outcome and experience, employee engagement, sustainable use of resources, and mutually beneficial partnerships.

About Rosemont Endoscopy Centre:

Rosemont Endoscopy Centre is a first class nationally accredited day hospital that is solely focused on Gastroenterology.

Rosemont Endoscopy Centre has a purpose-built procedure room, latest in technology, state of the art sterilisation equipment and infection control standards, pathology collection onsite, onsite specialist consulting suites, comfortable recovery lounge.

How to apply:

Simply click APPLY to send in your resume and we'll be in touch. We are a growing and passionate company, and we want those with genuine excitement for healthcare to join us.

We are an equal opportunity employer, committed to diversity, equity and social inclusion. We welcome applications from all backgrounds.

Please note: pre-screening requirements exist for this position, including recent criminal history check and immunisation. Immunisation and vaccination requirements are aligned with the health standards for each state.