Restaurant Supervisor

7 hours ago

Newcastle, New South Wales, Australia Customs House Newcastle Full time $60,000 - $90,000 per year

Customs House Hotel is a stunning heritage-listed building overlooking the harbour, known for its lively beer garden, elegant restaurant, and exceptional events. We're looking for two passionate, hands-on hospitality professionals to join our leadership team:

  • Restaurant Supervisor – leading daily restaurant operations
  • Functions Supervisor – coordinating and delivering seamless private events, weddings, and functions

About the Roles

Both roles are key to creating memorable guest experiences at Customs House.

As Restaurant Supervisor, you'll:

  • Lead the floor and oversee daily restaurant service
  • Support and motivate the front-of-house team
  • Coordinate with kitchen and bar teams to keep service flowing
  • Ensure every guest has an outstanding dining experience

As Functions Supervisor, you'll:

  • Oversee setup, service, and pack-down of events and weddings
  • Lead and brief the functions team on timing and service standards
  • Work closely with the Functions & Events Manager to execute each event to perfection
  • Be the on-the-day point of contact for clients and guests

About You

We're looking for hospitality leaders who:

  • Have experience in a supervisory or senior FOH role
  • Are confident leading a team and thrive in a fast-paced environment
  • Have strong attention to detail and communication skills
  • Bring a positive, hands-on attitude to every shift
  • Hold a current RSA
  • Event or function experience is highly regarded for the Functions Supervisor role.

Why Join Customs House

  • Work in one of Newcastle's most beautiful and historic venues.
  • Supportive leadership team and opportunities for growth within our group.
  • Staff discounts across food, beverage, and events.
  • Fun, professional culture where great service and teamwork are valued.

Ready to lead from the floor?

Apply now with your resume or email

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