Regional Service Branch Manager

WHY join Schindler?

At Schindler, we are
all about our culture
We focus on
supporting our employees
to meet their full potential through careful selection and
constant development
to make them a leader in their area. You will have the opportunity to
grow and develop both personally and professionally
whilst working with a great bunch of people. We offer job stability to our employees as we focus on
promoting from within
and foresee a growth trajectory of our business in the coming years.

At Schindler, We Elevate...

As a leading employer in the urban mobility industry, we look for
highly engaging professionals
who are driven to
grow and advance
their careers at a first-class organisation. Our goal is to have a
highly motivated and engaged workforce
led by talented management in a work
environment that is stimulating
and attractive to both current and prospective employees.

About the role:

We have a rare opportunity for an
experienced Service Operations Manager / Regional Service Branch Manager
with a strong background working in a service-based organisation, preferably the lift industry or similar, such as, Fire, Security, HVAC, Plumbing.

The position
reports directly
to
the Regional General Manager for NSW
and is responsible for Schindler's largest business unit in Australia. The role will
require an effective leader
who can motivate, drive and support a highly proficient team of managers through to our industry-leading service teams in the field, whilst
overseeing the best service for our customers
.

The role has
full
responsibility for the
P&L of our NSW Service division
and will see you managing a team of Service Managers, Key Account Managers and Sales Managers, ensuring that service requirements are delivered on time, on budget and in accordance with all safety and quality procedures.

What's in it for you:

• Highly competitive base
  (Depending on qualification and
  industry
  experience)
• 12% Super
• 15% Annual Bonus
• Excellent opportunity for you to expand your experience at world world-leading Lift company
• Permanent full-time role
• A work/life balance organisation - culture-first approach
• A great learning environment with a local and global team
• Access to the
  Employee benefits discount scheme
• A wide variety of social activities – even a day off for your birthday
• Brand new purpose-built office in Alexandria with onsite parking or 4-minute walk from Mascot Station

Key Accountabilities:

• Managing
  key customer relationships
  , with the ability to understand and act upon customer needs.
• Driving consistent and
  reliable financial performance
  , including proven experience in driving
  business growth and minimising labour costs
• Coordinating manpower to
  fulfil 100% of job requirements
  .
• Building and maintaining an effective service management team
• Performance management of both programs and people
• Driving and promoting safe behaviours and culture

What we are looking for:

• Experience working
  in operations/service management
  ideally in the lift industry or a similar industry.
• A degree in either business management is highly regarded
  .
• A motivated and enthusiastic individual with
  excellent communication
  skills.
• Strong leadership and
  business management
  skills
• A clear commitment to
  safety, quality, environm
  ent and customer relationships
• Previous
  people management
  experience, particularly with
  unionised workforces
• Excellent interpersonal and communication skills, both written and verbal with demonstrated skills in contract negotiation and customer management

About Schindler:

Schindler Lifts Australia is part of the Schindler Group, one of the
top elevator companies
in the world,
spanning 100 countries
with more than
64,000 employees worldwide
. We are one of the largest suppliers of new elevators, escalators and moving walkways in
Australia today, employing over 1,200 employees
who design install, service and modernise urban transport systems for almost every building type. At Schindler, we differentiate ourselves with our modern technology and innovative people.

HOW to apply:

We are constantly looking for
passionate and enthusiastic people
with the energy and drive to build relationships and networks. At Schindler you will find a highly motivated and engaged working environment that lets you
grow as an individual and allows you to plan your career.

If you are seeking an
opportunity to join a
Global Industry Leader
and believe that you possess the required skills and qualifications to succeed in this role,
click on
the
"APPLY"
button and complete our online application form.

If you are an existing Schindler employee, please ensure you have discussed your application with your line manager prior to applying.

We support
diversity and inclusion in all our workplaces; women, Aboriginal & Torres Strait Islanders, people with a multicultural background or a disability are strongly encouraged to apply. Please note we do not accept applications from recruitment agents for any position, this includes those that are submitted directly to the company or where the recruiter has contacted a manager.