Commercial Refrigeration Technician – Customer Care

2 days ago

Melbourne, Victoria, Australia Zeal Refrigeration Group Pty Ltd Full time $80,000 - $120,000 per year

LOCATION: Springvale, VIC (Servicing Melbourne Metro)

WORK TYPE: Full Time

SALARY: $100,000–$110,000 + Super + Company Vehicle + Phone

ABOUT THE COMPANY: Zeal Refrigeration Group is a values-driven commercial refrigeration specialist supporting clients across hospitality, food production, retail and cold storage. We invest in our people, uphold high technical standards, and deliver reliable, professional service.

THE OPPORTUNITY: Due to continued growth, we are seeking an experienced Commercial Refrigeration Technician to join our service team. You'll handle a varied workload: diagnostics, repairs, installs, commissioning and preventative maintenance on a range of commercial systems.

KEY RESPONSIBILITIES

  • Diagnose, repair and maintain commercial refrigeration systems (cool rooms, freezers, self contained systems, display cases and ice makers).
  • Perform preventative maintenance and compliance checks.
  • Fault-find mechanical, electrical and control issues efficiently.
  • Install and commission new or upgraded systems/equipment.
  • Complete accurate service reports and client recommendations.
  • Deliver professional on-site customer service.
  • Collaborate with internal team to meet project and service timeframes.

REQUIRED EXPERIENCE & QUALIFICATIONS

  • 4+ years commercial refrigeration service experience.
  • Strong refrigeration cycle and diagnostics knowledge
  • Current Refrigerant Handling (ARC) Licence.
  • Current Victorian Driver's Licence.
  • White Card / Construction Induction.
  • Must hold valid Disconnect/Reconnect Electrical Authorisation.
  • Clear communication and customer-facing professionalism.
  • Ability to work autonomously and within a team.

HIGHLY REGARDED (NOT ESSENTIAL)

  • Supermarket rack / CO₂ / cascade / glycol experience.
  • Controls / BMS exposure (e.g. Danfoss, Carel, Emerson).
  • Experience with commissioning energy‑efficient retrofits.

OUR VALUES (What You Can Expect)

Growth – Ongoing training & skill development.

Respect – Supportive, inclusive culture.

Honesty – Transparent communication & integrity.

Teamwork – Collaborative, safety-first environment.

Professionalism – Quality workmanship every time.

WHAT WE OFFER

  • Competitive salary package (experience-based).
  • Company vehicle + phone + fuel card.
  • Stable pipeline of commercial service and project work.
  • Tools, uniforms and specialist equipment supplied.
  • Supportive leadership with clear escalation and technical backup.
  • On‑call allowance + paid overtime. (Optional)
  • RDO / time-in-lieu structure. (Optional)

HOURS & ROSTER Standard: Monday–Friday day shift.

WORK RIGHTS: You must have full Australian working rights. Sponsorship not currently offered.

HOW TO APPLY: Apply via SEEK with your resume (and brief cover letter if desired).

OR email directly: - (Subject: Application – Refrigeration Technician – Your Name)

Zeal Refrigeration Group is an equal opportunity employer. We value diversity and welcome applicants from all backgrounds. Applications are treated in strict confidence. Only shortlisted candidates will be contacted.

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