Office Experience Manager

At Peritas, every great expedition needs a strong basecamp - a place where the team can refuel, connect, and prepare for what's ahead.

The Office Experience Manager is the guide behind that basecamp. They create a seamless, engaging, and high-performing workplace across our offices, leading the operational rhythm of our Perth headquarters and ensuring our Melbourne base runs smoothly in partnership with SPACES.

Balancing operational excellence with genuine care for people, this role keeps our spaces thriving and our people supported. From the daily pulse of office life to the finer details that shape how it feels to work here, the Office Experience Manager makes sure every part of our environment reflects the values that define Peritas.

Responsibilities:

Office Operations and Coordination

• Oversee daily operations of the Perth office - ensuring our main basecamp runs efficiently and safely, with a welcoming atmosphere.
• Provide oversight of the Melbourne office, coordinating with SPACES to ensure facilities, meeting rooms, and services meet Peritas' standards and support our growing team there.
• Act as the first point of contact for visitors, ensuring a professional and inviting demeanour.
• Answer all reception calls professionally, assisting with inquiries and directing them to the appropriate person or department as needed.
• Manage the reception mailbox, ensuring enquiries are addressed promptly and professionally.
• Manage and coordinate the meeting rooms to ensure cleanliness, organisation, and a positive experience for all users.
• Lead the end-to-end management of facilities, maintenance, and space planning - keeping our offices functional, welcoming, and ready for what's next
• Manage supplier and contractor relationships (cleaning, maintenance, security, and services) to ensure high standards and value for money.
• Oversee ordering, inventory, and budgeting for office supplies and kitchen provisions across both offices.
• Manage technology and IT asset coordination in collaboration with our IT service provider, ensuring smooth provisioning and quick issue resolution.
• Maintain and update the office asset registers, ensuring accurate tracking of company property.
• Coordinate office moves, workstation setups, and layout improvements as the business evolves.
• Ensure both offices meet ISO and HSEQ compliance standards, including emergency preparedness and risk management.
• Provide ad-hoc administrative assistance to the technical teams upon request.

People and Culture Support

• Coordinate logistics for people-related events and programs, ensuring the space, setup, and atmosphere enhance engagement.
• Support onboarding by preparing workspaces, technology, and welcome packs that make every new starter feel part of the Peritas journey from day one.
• Be the go-to presence for day-to-day employee needs and feedback about the workplace environment.
• Collaborate with P&C to promote wellbeing, inclusion, and connection through small but meaningful moments - like team lunches, birthday and milestone celebrations, or Friday socials that bring the crew together.
• Coordinate and assist with our weekly Thursday lunch tradition, ensuring that this initiative runs smoothly.

HSEQ Support

• Conduct monthly HSEQ inspections of the Perth office and oversee periodic checks of the Melbourne space in coordination with SPACES.
• Proactively identify and assess potential risks, develop mitigation strategies, and implement improvements to keep our teams safe and supported.
• Participate in HSEQ training, report incidents, and support a culture of safety and quality.
• Lead emergency preparedness activities (e.g. fire wardens, first aiders, evacuations).
• Champion a proactive safety culture - where everyone looks out for each other on the expedition.

Travel and Business Support

• Manage travel logistics for employees, ensuring bookings align with Peritas' Travel Management Procedure and adventure-ready efficiency.
• Provide coordination support to the Business Development team for proposal submissions and client presentations.
• Oversee general administrative systems to ensure smooth day-to-day operations across teams.

Other duties as required.