Casual Client Advisor

4 days ago

Chadstone, Victoria, Australia Jaeger-LeCoultre Full time $60,000 - $100,000 per year

HOW WILL YOU MAKE AN IMPACT?

Jaeger-LeCoultre is looking for a Casual Client Advisor for our new and exciting boutique opening in Chadstone from the 1st of October 2025. This person has a demonstrated track record in building client relationships and driving sales performance. As an Ambassador of the Maison, you are expected to achieve and exceed sales targets, as directed by management, and proactively develop a client portfolio while ensuring a luxury client experience. This Client Advisor will also participate in the daily operations of the boutique.

HOW YOU CAN CONTRIBUTE?

Sales Achievement & Client Development

  • Consistently achieve and/or exceed the monthly sales target, as directed by management.
  • Cultivate strong client relationships whether in or outside the boutique representing the organization
  • Demonstrate ability to proactively bring in new and develop existing clientele
  • Develop high watchmaking and bespoke sales
  • Ensure each client receives exceptional customer service
  • Provide expert product knowledge and Maison history
  • Assist clients with Customer Service needs, before or after sales
  • Maintain brand's high standards.

Client Relationship Management

  • Cultivate strong client relationships through exceptional service and Maison-specific CRM initiatives
  • Standards of CRM outreach for clienteling, client follow-up is maintained.
  • Partnering with Management to develop a plan for clients and prospects.
  • Consistently and accurately capture client data for follow-up and relationship building, effectively utilizing the tools that are available.
  • Appropriately resolve client issues/concerns and escalate as needed to Management.
  • Partner with Management to develop a plan to support, and participate in, in-store and offsite events and networking.

Boutique Operations

  • Understand and comply with all security and operational policies and procedures for the Group, Maison, and boutique
  • Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues
  • Assist in the merchandising and daily maintenance of displays and back-stock
  • Actively participate in daily and annual inventories and cycle counts to prepare and ensure a successful audit
  • Assist with special projects, as needed (i.e. price changes, supporting back office responsibilities, etc.)
  • Provide support for various commercial projects, including but not limited to boutique renovations, relocations, and business development plans.
  • Coordinate and manage ad-hoc projects while adhering to company policies and procedures.

WHAT ABOUT YOU?

  • 2+ years previous experience in watches or high-value luxury product sales preferred.
  • Eagerness to sell and to learn.
  • Strong understanding of Customer Service needs and customer priorities.
  • Excellent computer skills with SAP exposure is a plus
  • Excellent interpersonal and communication skills are required
  • Self-starter with team-player approach
  • Must be available to work retail hours including nights and weekends

WHY JOIN US?

People are our best asset. By joining Jaeger-LeCoultre, you are joining the Watchmaker of Watchmakers. A whole world of opportunities will open to you Transmission of knowledge is the very soul of what we do: you will access a customized training program. Our Maison has been relentlessly pushing the boundaries of fine watchmaking since 1833. As a Maison, we work tirelessly to manage our environmental footprint and create a positive impact on society through our collective effort. Learn more about our Sustainability commitments in our program « Make Our Time Better ».

  • Senior Client Advisor

    2 weeks ago

    Chadstone, Victoria, Australia Louis Vuitton Full time $80,000 - $120,000 per year

    About The JobFor more than 150 years Louis Vuitton retail teams have shared the same spirit of excellence and passion. In their hands they have the power to share Louis Vuitton's history and ensure our brands success Our top priority is each clients experience, inspiring them in store across our product universe and taking them on a journey of discovery.Our...

  • Senior Client Advisor

    2 days ago

    Chadstone, Victoria, Australia Panerai Full time $80,000 - $120,000 per year

    Would you like to be a modern Hero?Founded in 1860 in Florence as a workshop, shop and subsequently school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the International market when the brand was...

  • client advisor

    2 days ago

    Chadstone, Victoria, Australia Scanlan Theodore Full time $40,000 - $60,000 per year

    DescriptionAbout us:Scanlan Theodore is a heritage Australian House – an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.Founded in 1987 by Gary Theodore, the House's long-standing success is tied...

  • Senior Client Advisor

    4 days ago

    Chadstone, Victoria, Australia Jaeger-LeCoultre Full time $80,000 - $120,000 per year

    HOW WILL YOU MAKE AN IMPACT?Jaeger-LeCoultre is looking for a Senior Client Advisor for our new and exciting boutique opening in Chadstone from the 1st of October 2025. This person has a demonstrated track record in building client relationships and driving sales performance. As an Ambassador of the Maison, you are expected to achieve and exceed sales...

  • Hair & Beauty Advisor - Hairhouse

    1 week ago

    Chadstone, Victoria, Australia Hairhouse Warehouse - Nayef Group Full time $45,000 - $60,000 per year

    Are you ready to provide amazing customer service with a can-do attitude? Providing hair care advice can have a big impact so if you love working with people and you're willing to learn all about hair join the no.1 Hair Care RetailerAt Hairhouse you will learn first-hand how to deliver exceptional customer experiences while being trained on the best...

  • Style Advisor

    4 days ago

    Chadstone, Victoria, Australia LANA WILKINSON Full time $45,000 - $60,000 per year

    Lana Wilkinson is Australia's leading fashion footwear brand, known for bold, statement designs that bring confidence to every step. We're opening a brand-new Summer pop up store at Chadstone just in time for Christmas and we're looking for enthusiastic Retail Assistants to join our team from October through December.This is the perfect opportunity to...

  • Account Manager

    1 week ago

    Chadstone, Victoria, Australia 3 Phase Marketing Full time $80,000 - $120,000 per year

    The reality is we spend most of our lives at work, so it helps if it's a rewarding, inspiring place to be. At 3PM, we've gone out of our way to create an environment where the whole team is truly valued – where coming to work is something we actually get excited about.Agency-land has gained itself a crappy reputation over the years. But we're not like the...

  • Senior Supermarket Merchandiser

    2 days ago

    Chadstone, Victoria, Australia Sidekicker Full time $72,000 per year

    SENIOR MERCHANDISER WANTED | Are You the Shelf Superhero We're Looking For? Location: Chadstone & Greater Melbourne | Pay: $33+ p/hr | Hours: 24–30 per week (with room to grow)At Retail Tasker, we've got one mission: WIN on the shelf.We work with some of Australia's biggest grocery brands, and they don't just want good — they want great. That's where...

  • Client Advisor

    6 days ago

    Chadstone, Australia Burberry Full time

    **Client Advisor**: - Department: RETAIL OFFLINE - City: Chadstone - Location: AU **INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was...

  • Client Advisor

    4 days ago

    Chadstone, Australia Burberry Full time

    **Client Advisor**: - Department: RETAIL OFFLINE - City: Chadstone - Location: SG **INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was...

  • Client Advisor

    4 days ago

    Chadstone, Australia Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Client Advisor Full-time Chadstone

    1 week ago

    Chadstone, Australia Tiffany & Co. Full time

    Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837 Tiffany has created a legacy of exquisite designs and romantic ideals. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design and a dedicated commitment to...

  • Longines Client Advisor Chadstone

    1 week ago

    Chadstone, Australia The Swatch Group (Australia) PTY. LTD. Full time

    **The Role**: As a Client Advisor, you will be an integral part of the team, providing exceptional customer service, driving sales and contributing to the overall success of the boutique. - Support boutique management with store operations as required - Strive to achieve KPI’s and store sales targets - Make sure the highest level of customer service is...

  • Sales Advisor

    1 week ago

    Chadstone, Australia COS Full time

    **Company Description** WE ARE MORE THAN JUST A CLOTHING BRAND; WE ARE ON A MISSION TO TRANSFORM THE FUTURE OF FASHION Are you looking for a company that pushes the boundaries and creates a community inclusive of everyone? A shared vision beyond only us? If you answered yes, why not join us! This could be your first step in a new and exciting career at...

  • Disability Support Worker

    2 weeks ago

    Chadstone, Australia 9D Care Full time

    **9D Care** offers a range of supports and assistance to a variety of local residents, including help at home, social inclusion and community participation. We are looking for people who can provide practical and emotional help to others, calling on their own real-life experiences to build rapport and relationships. Your support will enable our clients to...

  • Casual Sales Associate

    1 week ago

    Chadstone, Australia Coach Full time

    **Your role**: As an energetic and driven **Casual Sales Associates** at **Coach Chadstone**, you will be responsible for working alongside a driven and vibrant team, building strong relationships with clients, and being an outstanding brand ambassador. You will also need to demonstrate your strong communication skills, ability to collaborate and contribute...

  • Chanel Beauty Advisor

    1 week ago

    Chadstone, Australia Myer Full time

    **Job no**: 943633 **Work type**: Permanent / Part time **Location**: Chadstone - Position based at **Myer Chadstone**: - Permanent part time position, 36** hours per week** **About the role**: - **Deliver a luxurious client experience** through personalised skincare, fragrance, and makeup consultations - **Uphold CHANEL’s exceptional service...

  • Chrismas Casuals and Full Time Sales Consultant

    1 week ago

    Chadstone, Australia GIORGIO ARMANI AUSTRALIA PTY LIMITED Full time

    Giorgio Armani, the dream Atelier, is known for its rich Italian heritage, cutting-edge luxury, and distinctive design. We are committed to a family-oriented environment where we focus on empowering, inspiring, and developing all our team members. We are the place for sustainable growth and success, where we support our Talents in a positive and welcoming...