Current jobs related to FT Guest Service Agent - Melbourne, Victoria - The Lyall Hotel
-
Guest Services Agent
1 week ago
Melbourne, Victoria, Australia Hyatt Place Melbourne, Essendon Fields Full timeSummary**About Hyatt Place**Hyatt Place hotels provide intuitive design and quality offerings, delivered at great value. The Hyatt Place experience is designed to be simple and seamless and the brand was recognised by JD Power as achieving the highest levels of guest satisfaction among upscale hotel chains in 2015.**About the Role**As Guest Services Agent -...
-
Guest Service Agent
7 days ago
Melbourne, Victoria, Australia Ibis Budget Full time**Company Description** ibis Budget Melbourne CBD**is located in the heart of Melbourne CBD with easy access to shopping and dining options Melbourne has to offer. With its convenient location, ibis budget Melbourne CBD offers the perfect base for visitors travelling to Melbourne on a budget.We are looking for a Guest Service Agent who can work afternoon &...
-
Guest Services Agent
2 weeks ago
Melbourne, Victoria, Australia Song Properties Full time1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...
-
Guest Service Agent
1 week ago
Melbourne, Victoria, Australia Ihg Hotels & Resorts Part timeOverviewJoin to apply for theGuest Service Agent - Part timerole atIHG Hotels & ResortsFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Agent who can make transactions seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at...
-
Guest Service Agent
2 weeks ago
Melbourne, Victoria, Australia IHG Hotels & Resorts Full timeOverviewGuest Service Agent | Full Time | Crowne Plaza MelbourneJoin to apply for the Guest Service Agent role at IHG Hotels & Resorts.About UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. The hotel offers central accommodation near Melbourne CBD on the Yarra River, close to the South Wharf...
-
Guest Service Agent
2 weeks ago
Melbourne, Victoria, Australia IHG Hotels & Resorts Full timeOverviewGuest Service Agent | Full Time | Crowne Plaza MelbourneJoin to apply for the Guest Service Agent role at IHG Hotels & Resorts.About UsCrowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. The hotel offers central accommodation near Melbourne CBD on the Yarra River, close to the South Wharf...
-
Guest Services Agent
3 weeks ago
Melbourne, Victoria, Australia Song Properties Full time1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...
-
Guest Services Agent
3 weeks ago
Melbourne, Victoria, Australia Song Properties Full time1 year ago Be among the first 25 applicantsThe opportunityWe have an exciting opportunity for a versatile and talented Guest Services Agent to join the Arise Hotels & Apartments Teams. We are looking for an experienced and professional hotelier who has had previous experience working in Hotels & Resorts.The opportunityWe have an exciting opportunity for a...
-
Guest Service Agent
2 weeks ago
Melbourne, Victoria, Australia Hotel Grand Chancellor Melbourne Full timeHotel Grand Chancellor Melbourne is a busy boutique style upscale hotel of 160 rooms with a dedicated conference floor boasting 5 conference rooms in the Melbourne CBD. Our team members are dedicated and passionate and we have an exciting opportunity for a full time Guest Service Agent to join our team.Reporting to the Front Office Duty Managers, the Guest...
-
Guest Service Agent
2 weeks ago
Melbourne, Victoria, Australia IHG Hotels & Resorts Part timeOverviewJoin to apply for the Guest Service Agent - Part time role at IHG Hotels & ResortsFirst impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Agent who can make transactions seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at...
FT Guest Service Agent
2 weeks ago
Are you passionate about creating exceptional guest experiences? Do you thrive in a dynamic and luxurious environment? If so, we invite you to join The Lyall S. Yarra team as a Guest Service Agent or Front Office Duty Manager
About The Lyall S. Yarra: Located in the heart of Melbourne, The Lyall is a renowned luxury boutique hotel that epitomises sophistication and personalised service. Our commitment to providing an unparalleled guest experience has made us a favourite among discerning travellers worldwide.
Responsibilities: You will be at the forefront of creating memorable moments for our guests. Your responsibilities will include but limited to:
Warm Welcome: Greet guests with a friendly and welcoming demeanour, ensuring a positive first impression.
Efficient Check-In/Check-Out: Process guest arrivals and departures with efficiency and accuracy, addressing any special requests or preferences.
Information Resource: Provide guests with information about hotel amenities, local attractions, and services to enhance their stay.
Problem Resolution: Handle guest inquiries, concerns, and issues promptly and professionally, striving to exceed expectations.
Communication: Maintain effective communication with other departments to ensure seamless coordination and delivery of services.
Upselling: Promote hotel amenities and upgrades to enhance the guest experience and contribute to revenue goals.
Safety and Security: Be vigilant in ensuring the safety and security of guests and the property, following established procedures.
Requirements:
Previous experience in a similar role within the hospitality industry is preferred.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Ability to handle multiple tasks in a fast-paced environment.
Flexibility to work various shifts, including weekends and holidays.
Knowledge of RMS is an asset.
Current Victorian Drivers Licence.
Benefits:
Competitive salary.
Opportunities for career advancement within a prestigious boutique hotel brand.
A supportive and collaborative team environment.
Ongoing training and professional development opportunities.
Join us in creating unforgettable moments for our guests We look forward to welcoming you to The Lyall S. Yarra family.
