Platform Support Lead MS D365

6 hours ago

Melbourne City Centre, Victoria, Australia 85a5ca4c-1f36-41d0-a637-70cb0c009db5 Full time $120,000 - $180,000 per year

The Opportunity

The Platform Support Lead Microsoft D-365 & Power Platform, Technology & Data leads the support function for VicGrid's Finance & Procurement Systems on Microsoft Dynamics-365. The role drives continuous improvement, problem solving, and administration of all D-365 modules and the Power Platform. The D-365 modules include Finance, Project Operations and Intelligent Order Management.

What you will deliver

Platform Management & Support

  • Lead the operational support and maintenance of Microsoft Dynamics-365 (Finance, Project Operations and Intelligent Order Management) and Power Platform.
  • Ensure platform stability, performance, and data integrity through proactive monitoring and incident resolution.
  • Manage system upgrades, releases, and patching cycles in collaboration with Microsoft and internal teams.
  • Define and manage the platform management plan to ensure the platform is up to date with security patches and functional updates as relevant
  • Manage operational and financial reporting for D-365 and Power Platform licenses and support operations.

Stakeholder Engagement & Governance

  • Manage the relationship with platform vendor and platform support partners to ensure adherence to Service Level Agreements (SLAs)
  • Establish and manage governance processes and forums to track and manage platform performance and service levels.
  • Define and manage support processes for D-365 and Power Platform issues, along with platform support and application support vendor partners

What you will bring

Specialist/Technical Expertise

  • Proven experience in managing, supporting, and enhancing MS D-365 and Power Platform in a complex enterprise environment.
  • Relevant experience leading platform management and support operations on Microsoft Dynamics 365 and Power Platform.
  • Strong understanding of technology architectures and cloud native solutions (Azure preferred).
  • Proficiency in Power Platform (Power Apps, Power Automate, Power BI) and Azure services (Foundational + FinOps)
  • Experience in establishing and managing ITIL aligned framework and service management practices.
  • Demonstrated ability to lead technical teams, manage vendors, and work collaboratively with diverse stakeholders.

Qualifications & Certifications

  • Microsoft Certified in relevant D0365 modules, Power Platform, Azure

Other relevant information:

Preferred candidates will be required to undertake pre-employment screening, including a Declaration and Consent form and a National Police Check.

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Should there be an opportunity for an ongoing appointment, these will only be available to an Australian/New Zealand citizen or an Australian Permanent Resident.

How to Apply

The positions on offer is ongoing . The work location for this position is 2 Lonsdale Street, Melbourne. Hybrid work arrangements available.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Applications close at 11:59pm on Friday 28th November 2025.

  • Platform Owner

    6 days ago

    Melbourne, Victoria, Australia ALEX KAAR - Executive & Board Appointments Full time $120,000 - $180,000 per year

    The Platform Support Lead Microsoft D-365 & Power Platform, Technology & Data leads the support function for Finance & Procurement Systems on Microsoft Dynamics-365. The role drives continuous improvement, problem solving, and administration of all D-365 modules and the Power Platform. The D-365 modules include Finance, Project Operations and Intelligent...

  • D365 F&O Senior SCM Functional Consultant

    6 days ago

    Melbourne, Victoria, Australia Sonata Software Full time $150,000 - $200,000 per year

    D365 F&O Senior SCM Functional ConsultantLocation –MelbourneMode of work– HybridExp Level– 8+ yearsKey Areas of Focus- Delivery of FSDs, Security Roles Design and ImplementationResponsibilities:-Leading the design, configuration and testing of D365 sales, forecasting, scheduling, warehousing and procurement processes.Lead the functional analysis and...

  • Power Platform Developer

    1 week ago

    Melbourne, Victoria, Australia Agylex Full time $80,000 - $120,000 per year

    NEEDED AUSTRALIAN CITIZEN WITH A BASELINE CLEARANCEAs a Software Engineer (Microsoft Power Platform Developer) you will be part of the Agile product team, and under direction, you will help design, develop, implement and support the required systems and business solutions.As a Software Engineer (Microsoft Power Platform Developer) you will:Collaborate with...

  • D365 FinOps Developer

    4 days ago

    Melbourne, Victoria, Australia CK CONNECT Full time $80,000 - $120,000 per year

    We're seeking experienced D365 Finance & Operations Developers (Senior and Mid-Level) to join a growing team in Melbourne. This role focuses on ongoing enhancements and integrations within an established D365 F&O environment, offering the chance to work on meaningful projects in a dynamic hybrid setup.About the RoleAs a D365 FinOps Developer, you'll be...

  • MS Dynamics, CRM Lead

    11 hours ago

    Melbourne, Victoria, Australia Six Degrees Executive Full time $80,000 - $120,000 per year

    We're seeking a skilled MS Dynamics CRM Lead to join a professional services firm based in Melbourne.This role sits at the heart of the marketing and client engagement function, leading the optimisation of the firm's CRM capability and ensuring the delivery of exceptional, data-driven campaigns.This is a rare opportunity to takeownership of a CRM function...

  • D365 CRM Developer

    13 hours ago

    Melbourne, Victoria, Australia NCS Group Australia Full time $90,000 - $120,000 per year

    About us:At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.We are committed to creating an environment that prioritises...

  • Release and Environment Lead Architect

    6 days ago

    Melbourne, Victoria, Australia Axiom Technologies Full time $120,000 - $180,000 per year

    Need someone who has good experience in MS D365 F&O as a Technical Architect who has also good experience in Release / Environment.Experience: 10+ YearsGeneral Responsibilities:Data Migration Prepare a roadmap for Data MigrationCoordinate with Business stakeholdersAnalyze all steps for Data MigrationFinalise DM Deployment PlanManaging the background process...

  • D365 CE Technical Consultant

    6 days ago

    Melbourne, Victoria, Australia NCS Australia Full time $100,000 - $130,000 per year

    Company Description At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.We are committed to creating an environment that...

  • D365 CE Technical Consultant

    6 hours ago

    Melbourne, Victoria, Australia NCS Group Australia Full time $80,000 - $120,000 per year

    Company DescriptionAt NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.We are committed to creating an environment that...

  • D365 F&O Technical Lead

    6 days ago

    Melbourne, Victoria, Australia Sonata Software Full time $120,000 - $180,000 per year

    D365 F&O Technical LeadLocation –SydneyMode of work– HybridExp Level– 12-15 yearsKey ResponsibilitiesTechnical LeadershipAct as the primary technical authority for D365FO solutions.Guide and mentor developers, ensuring adherence to best practices and coding standards.Collaborate with functional leads and architects to align technical solutions with...