Demand Planner

Business: Symbion

Location:Underdale, SA, AU, 5032

Employment Type: Permanent Full Time

Demand Planner

The Company

Symbion is a national wholesaler of healthcare services and products with over 3,850 retail pharmacy customers and 1,800 hospital customers across Australia.

Symbion is a division of EBOS Healthcare and part of EBOS Group Pty Ltd. With almost 5,000 employees in 115 locations across Australia, New Zealand, and Southeast Asia EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

Demand Planners work with internal and external stakeholders to collect, analyze, review and amend demand and forecasts for products that are ranged across all locations nationally.

Utilizing the company's "best of breed" planning software Demand Planners ensure the timely and appropriate flow of critical information from suppliers, pharmacy groups, business development teams and dependent business units. They lead the execution of "Symbion Engage", Symbion's exclusive and unique Supply Chain Collaboration program through the preparation of reports and the facilitation of collaboration meetings with customers and suppliers.

Demand Planners require the ability to lead continuous improvement and problem-resolution projects within their assigned responsibilities.

Key Information:

• 10 Distribution Centres, > 500 suppliers, >4000 customers, >50 million demand transaction per annum
• Approx 20,000 SKULS
• The requirement to engage with the many internal and external stakeholders
• Cross-functional implications for actions

Major Challenges:

• Forecasting demand and adjusting sales history accurately in a dynamic environment across a large product range, in multiple locations. Understanding and prioritising variables such as seasonality, customer order patterns supply variability and market trends in order to reduce forecast error and increase forecast accuracy.
• Ensuring the appropriate flow of information to and from customers, suppliers, supply planners, brands, business development and others is timely and accurate to result in accurate forecasts by item/ location in the GAINS system
• Anticipation of the impact of the new line introduction, promotions, deletions and out-of-stock situations on both the subject product and other products that may be affected
• Leading the execution of the customer and supplier collaboration program including reporting of KPIs, facilitating collaboration meetings and following through on continuous improvement initiatives.
• Interpreting and converting external and internal information into system readable formats, which value add to the demand planning process and outputs.

Benefits

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

• Employee Share Plan;
• Company Paid Parental Leave;
• Employee Assistance Program for Mental Health Wellbeing;
• Staff Awards;
• Employee Referral Program;
• Health Insurance Discounts;
• And More.

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

How to apply

If you believe that you have the necessary attributes to succeed in this challenging and rewarding role 'APPLY' now and submit your application.

Pre-employment checks may be required and will be discussed with the successful candidate.

We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws.

No agency assistance required.