Service Coordinator

2 weeks ago

Hobart, Tasmania, Australia Access Solutions Full time

About Us

Access Solutions is a Tasmanian-owned lift company providing professional lift installation, maintenance, and repair services. We pride ourselves on delivering high-quality service to clients across the state. We are seeking a motivated and experienced Service Coordinator to join our team based in Hobart.

Position Overview

As the Service Coordinator, you will be responsible for managing and scheduling lift service and maintenance tasks. You will play a vital role in coordinating with field technicians and clients to ensure seamless service delivery.

Key Responsibilities

  • Schedule and coordinate service and maintenance jobs
  • Manage incoming service requests and assign tasks to technicians
  • Liaise with customers, suppliers, and technicians to ensure timely job completion
  • Update and maintain service management software (Simpro experience preferred)
  • Prepare reports on job progress, technician efficiency, and service outcomes
  • Handle general administrative tasks related to service coordination

Key Requirements

  • Experience in service coordination, preferably in the building services industry
  • Familiarity with service management software (Simpro preferred, experience with similar platforms is acceptable)
  • Excellent communication and organisational skills
  • Ability to multitask and manage deadlines in a fast-paced environment
  • High school completion required; a degree or further qualifications are preferred
  • Australian work authorisation without restrictions is required for this position

Benefits

  • Competitive salary based on experience
  • Supportive team environment with opportunities for growth
  • Full-time, permanent role with immediate start

If you're a proactive and experienced professional looking to join a growing company, we would love to hear from you. Please send your resume and cover letter via Seek.

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