Field Service Technician QLD
1 week ago
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Job Description Summary
The Field Service Engineer is a customer-facing role, responsible for delivering, setting out, installing, and conducting initial testing of ROWA robotic solutions on customer sites across Australia and New Zealand (ANZ). The role requires working as part of a team to ensure the successful deployment and operational readiness of these solutions.
Key responsibilities include utilizing mobile solutions and various Microsoft packages, along with other software tools, to review drawings, oversee installation processes, and adhere to assembly standards. Technical part information will be electronically managed through downloads and uploads via the mobile solution, ensuring proper documentation and completion sign-off.
The successful candidate will join the installation team, reporting directly to the Technical Lead – Rowa Installation.
Principal Responsibilities
- Installation at customer sites 
- Safe offloading, receipt and delivery of parts to installation location 
- Follow company and customer health and safety requirements 
- Follow company procedures and process for safe and technically correct installation 
- Raise shortages to the PM/Installation Manager and advise of part number and aid expediating and installation of shortage item/s. 
- Correct short commissioning sign off 
- Correct behavior on customer premises 
- Maintaining clean and tidy work environment at all times 
- Completing own administration in a timely manner, eg timesheets, expenses and training 
- Act in a professional manner at all times, promoting company's ethics and values 
- Carry out other reasonable tasks as requested by line manager 
Education and experience
- Must have an A Class Electrical license (essential) 
- Construction Skills Certification Scheme card or equivalent is desirable but not essential 
- Proven mechanical aptitude with hand tools experience or Proven electrical aptitude with experience 
- Knowledge of low voltage supplies and control wiring if electrical bias is desirable but not essential 
Skills and attributes
- Must be physically fit with the ability to safely manually handle equipment and working at heights (A frame ladder) whilst installing capital equipment (Essential)Self-motivated individual with clear focus, able to work in small team under pressure 
- Proven team spirit/leadership 
- Evidence of practical engineering experience and competence 
- Evidence of understanding of engineering drawing 
- Ability to take measurements from drawings and apply to installation 
- Evidence of safe working attitude towards self and others 
- Demonstrated ability to interpret information 
- Demonstrated good oral and written communication skills 
- Evidence of completing and finishing tasks to a high standard 
- Able to represent the company at all times; well presented, polite, courteous, punctual 
There is also a requirement to travel domestically in this role.
Click on apply if this sounds like you
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
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