Clinical Support Specialist

3 days ago

Perth, Western Australia LifeHealthcare Pty Ltd Full time $80,000 - $120,000 per year

At LifeHealthcare, we're on a mission to deliver life-changing medical solutions to patients across Australia and New Zealand. Our passion is health, and our purpose is making life better for patients, our partners, and our people.

We are part of EBOS MedTech, which operates in 9 countries through its portfolio of companies: LifeHealthcare (ANZ distribution), Australian Biotechnologies (allograft manufacturing), Cryomed (aesthetics), and Transmedic (SE Asia + Hong Kong distribution).

Across all these businesses, we are guided by a shared value: Connect. This reflects our commitment to building meaningful partnerships, sharing knowledge, and working together to create greater impact for the people and communities we serve.

This part-time role based in Perth presents a fantastic opportunity to join a leading medical device company where you will be well supported in learning the business and our products to perform at your best. In this role you will be involved in the management, attendance and overseeing of clinical cases in hospitals and building relationships with our key surgeons and their nursing staff.

We're looking for a motivated and organised individual who:

  • Is self-motivated and an extremely professional individual.
  • Has excellent communication skills & Interpersonal Skills.
  • Possesses Strong work ethic and professional outlook
  • Has experience in urology and or neurosurgery
  • Holds a Tertiary qualification (Bachelor of Science or similar).
  • Has experience within the medical industry and hospital theatres.

You'll be responsible for:  

  • Closely liaise with the National Sales Manager, Business Development Manager, Senior Territory Manager and other internal stakeholders daily in terms of co-ordinating case coverage and workload for the benefit of our all account and customers.
  • Conduct regular hospital in-services and training on where we have capital equipment installed to Operating Room, hospital technicians, Central Sterilisation Department Personnel, ICU and radiology in the metropolitan and country regions.
  • Maintain and monitor monthly in-service records on your accounts to ensure records are current.
  • Feedback to the National Sales Manager, Territory Manager and Business Development Manager on any relevant information gained from your hospital visits that relate to surgeon preferences and competitive activity.

LifeHealthcare is guided by a set of values; Accountable, Agile, Authentic, and Customer Centric that define who we are and how we work. We encourage and support our employees to live these values every day, and we offer a range of benefits to help you thrive, including:

  • Health insurance discounts
  • Career opportunities across the EBOS MedTech portfolio of companies
  • Generous parental leave
  • Employee referral programs
  • Option to purchase additional leave
  • Volunteer leave
  • Flexible work arrangements
  • Performance-based financial rewards for both individual and company success

If this sounds like something you want to be part of, apply now and be part of EBOS MedTech and its portfolio of companies that are changing lives together, starting with you.

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