Administration Supervisor

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

• Full time (80 hrs/fortnight) - Fixed term (6 months)
• Grade 3 (HS3) Administrator
• Location: The Alfred Hospital (Prahran)
• Staff Benefits: Salary packaging, Leave entitlements, Novated leasing

About Our Team

The Alfred Pathology Service (APS) is key to providing integrated and timely diagnostic capabilities as part of the largest public pathology laboratory network in Victoria.

Alfred Health supports the local community while addressing complex state-wide needs, including trauma, organ transplantation and HIV/AIDS diagnostics. APS conducts all pathology testing for multiple hospitals, offering a comprehensive range of services through five specialized units: Anatomical Pathology, Clinical Biochemistry, Haematology, Microbiology, and Human Molecular Pathology.

APS is committed to education and professional development, providing excellent learning opportunities for students and clinicians. Staff benefit from supportive leaders, state-of-the-art equipment, and the chance to engage in interesting and complex work. The service also collaborates with various research institutions.

Alfred Health and Monash Health have established a partnership and are delivering pathology services at Western Health (WH), which includes, collection centres, branch laboratories at New Footscray Hospital and Sunshine Hospital and point-of-care services. We are working in partnership to ensure we meet future demands and continue to provide high quality pathology services for our patients and the community across both health services.

Position Summary

This is a full-time position as Supervisor of the Central Specimen Processing (CSP) section of Alfred Pathology Service responsible for the day-to-day organisation of this area. This includes performance of all duties provided by the section, staff management including recruitment, training and competency assessments, review and modification of work roles and investigation and corrective actions of errors and complaints.

About You

Qualifications Required:

Essential

• Successful completion of Year 12 schooling or equivalent.
• At least 7 years' experience in a pathology laboratory.
• Proven experience supervising a workgroup or team.
• Experience with 'Microsoft Office' applications.

Desirable

• Tertiary Qualifications in laboratory procedures or biological sciences.
• Experience with the 'Cerner' PathNet Millennium system.
• Experience with a quality management system such as FastTrack, IQM, Q-Pulse, RiskMan.

Experience and Skills Required:

• Proficiency in written and spoken English, with the ability to follow verbal and written instructions.

• Strong attention to detail and accuracy in specimen handling, data entry, and laboratory procedures.

• Organisation and day-to-day management of the Specimen Processing team and rotation of CSP staff to the Sandringham hospital laboratory. This includes office/ reception staff and the external Pathology courier.

• Take responsibility for the quality of data entry, including billing information.
• Maintain a 24-hour, 7-day roster, including allocation of all leave entitlements.
• Recruit and train staff, maintain training and competency records and perform regular Performance Management.
• Liaise with senior scientists in all units to resolve specimen/ test issues, as necessary.
• Take responsibility for the operation of the pre-analytic track, including training of CSP staff and routine maintenance.
• Follow-up and document all complaints and incidents relating to the Specimen Processing Unit.
• Maintain a safe work environment and safe work practices in Specimen Processing.
• Maintain all standard operating procedures ensuring they are up-to-date and in the laboratory Document Control system.
• Ability to organise, prioritise, and manage daily tasks efficiently, both independently and under supervision.

For enquiries, please contact Jodie Wright, Acting Director, Laboratory Operations

Applications Close: 11pm AEST, Friday 28th November 2025

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don't hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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