Internal Only

Personnel Area: Corporate Services

Branch: Support Services

Salary Range: (Band 7) AUD $132, $144,942.00 plus superannuation and benefits.

Remuneration stated is for full-time positions

Work type: Temporary full-time up to 2 years

Support Services provides Council's key support functions under a centralised model, ensuring efficient back-of-house operations so that more resources can be focused on front-line service delivery. We provide a wide range of support to all areas of Council, playing a crucial role in driving operational success across the organisation.

As the Senior Program and Project Officer, you'll play an essential role in delivering complex projects within Brisbane City Council's Corporate Services branch. Your focus will be ensuring projects are completed on time, within budget, and aligned with governance requirements, particularly across the Rates program of work. Responsibilities include leading customer-focused process design, managing documentation, contracts and procurement, implementing communication plans, and providing strategic advice to stakeholders.

This role drives transformation and performance in the Rates program, supporting digitalisation, business performance reporting, and process improvement. You'll also contribute to future major ERP transitions, helping shape systems and processes that enhance efficiency and revenue operations. Ideal for a self-managed professional who can influence outcomes and accelerate change.

If you have strong project management expertise, exceptional interpersonal skills, and a passion for continuous improvement within a values-driven, performance-focused culture, we'd love to hear from you.

To be considered, you will have:

• proven experience delivering complex projects on time, within budget, and to agreed standards
• understanding of project management principles, procurement processes, and governance frameworks
• proven ability to develop and maintain effective relationships, influence stakeholders, and work collaboratively across teams
• advanced interpersonal and communication skills, both written and verbal
• demonstrated ability to manage competing priorities and handle sensitive or complex issues with discretion
• experience in process improvement and driving a values-based, performance-focused culture
• high-level analytical and problem-solving skills to support data-driven decision-making.

Familiarity with Council's PM2 methodology and project management software is desirable, not essential.

A criminal history may also be undertaken on preferred applicants. A criminal history does not necessarily preclude an applicant from appointment.

Please consider the full position descriptions, and tailor your cover letter and resume to outline your suitability.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions
• competitive salary. 

Benefits of working for Council: CLICK HERE

How to apply:  Click on the 'I'm interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or as a person living with a disability. Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

For more information: Please call Nicola Martufi, Talent Partner on

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council's Diversity and Inclusion team.

Application Closing Date: Wednesday 19 November 2025 at 11:55pm AEST

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with 'Gold Employer' status from the Australian Workplace Equality Index for LGBTI inclusion.

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