Operations Engineer

7 days ago

Melbourne, Victoria, Australia M&T Resources Full time $90,000 - $120,000 per year

About the role:

Our Federal Government client is seeking an Operations Engineer to join their Environment Operations team within the Salesforce Environment Management Directorate on a 12-month initial contract. Reporting to the Deployment Lead, you will be responsible for the day-to-day operational activities that keep our Salesforce environment healthy and available for developers across multiple initiatives.

Key Responsibilities:

  • Execute scheduled and ad-hoc sandbox refreshes, manage synchronization across environments, and coordinate refresh activities to support development timelines.
  • Conduct daily health checks, monitor Salesforce-integrated systems, manage issue triage, and maintain dashboards to ensure platform stability.
  • Perform deployments using CI/CD pipelines, validate and smoke-test deployments, manage rollbacks, and maintain deployment logs and scheduling.
  • Load and anonymize test data, manage data refresh cycles, provision test users, and troubleshoot access issues across environments.
  • Respond to environment support requests within SLAs, liaise with Salesforce support, update SOPs, maintain configuration documentation, and assist in audits.
  • Triage and resolve environment-related issues, conduct root cause analysis, identify process improvements, document manual steps, and support automation initiatives.

Required Skills and experience:

  • Demonstrated experience in Salesforce administration or operations
  • Strong knowledge of Salesforce sandbox management and refresh processes
  • Hands-on experience with Salesforce DX (SFDX) and CLI commands
  • Experience with deployment tools and CI/CD pipelines (Jenkins, GitHub Actions, or similar)
  • Understanding of Salesforce metadata types and deployment components
  • Ability to execute scripts and use command-line tools effectively
  • Must be an Australian Citizen or possess baseline clearance

Next Steps:

Does this sound like you? If you have the skills and drive we're looking for, apply now. For more information, contact Suniva Rego at or alternatively please call to discuss the role.

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