Support Team Leader

Support Team Leader | Class Actions
Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including a week of shutdown leave, paid parental leave, extra-long service leave, together with various ongoing learning and professional development opportunities.

For EA based roles Employees covered by our Enterprise Agreement, will also enjoy access to additional paid service leave, a confirmed 1 July salary increase, an annual wellness reimbursement, career development opportunities, and much more.

*What are we looking for?*
We have a fantastic opportunity for a Support Team Leader to join our Class Actions team in Melbourne. This is a Permanent, Full Time role however Part Time applicants may be considered if suitable.

Our Class Actions team run claims on behalf of large groups of people, facing similar issues who ordinarily may be unable to access legal services on their own. Class actions run by the practice are diverse in nature and include shareholder, trusts, human rights, medical device and bushfire claims.

The Support Team Leader is responsible for managing a team of Legal Assistants that provide high level administrative support and management of the class actions portfolio in conjunction with their respective lawyers and legal teams. In this role you will lead the friendly and collegiate legal assistant team and supervise the file management across a portfolio of class actions that make a difference to the lives of clients.

Your responsibilities will include but are not limited to

• Managing the reporting lines for the Legal Assistant team as well as supervising resourcing, recruitment, training and responding as the escalation point for ad hoc file management queries across the department
• Manage the monthly billing process for the department
• Develop and implement best practice centralised file management practices using core office applications
• Manage issues and escalations on core software applications used for file management and matter financials including Aderant Expert and Expert Time
• Manage financial reporting, matter opening, investigation level triggers and record keeping for investigations pipeline
• Manage relationships with third party service providers, including litigation funders, barrister's clerks, expert witnesses, document management support, cost assessors
• Coordinate training for legal staff on file management, time recording and billing practices

In addition to these management responsibilities, the Support Team Leader is directly assigned to act as the Senior Legal Assistant on specific class actions within the portfolio. These duties will also include

• Working proactively with the lawyer in the administration and management of class action files.
• Preparing, collating and filing court documents.
• Preparing briefs to counsel, experts, cost assessors and prepare court books.

*What will you bring?*
The following attributes and skills will assist in your success in the role

• Proven and in-depth experience in a senior legal support capacity
• In-depth understanding of practice group operations and processes including Workflow
• Excellent written and verbal communication skills with an ability to tailor the approach depending on the situation
• Ability to think innovatively and strategically, and follow up with sound and thorough execution and implementation
• Ability to multitask, flexible with good time management skills
• Ability to build strong and influential relationships internally and externally

*What next?*
If you are interested in this opportunity, please apply directly to Slater and Gordon. We prefer to talk with you personally and are not accepting applications from recruitment agencies.

To be eligible for this position, you must be an Australian citizen, a permanent resident, or hold a valid visa with full and unrestricted working rights in Australia. Proof of work rights will be required as part of the Slater and Gordon application process.
Acknowledgement of Country
Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

Diversity + Inclusion
Slater and Gordon is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. Slater and Gordon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. We understand that everyone has different needs. If you require reasonable adjustments throughout the recruitment process, please let us know in your application.