Principal Business Analyst
2 weeks ago
Location: Brisbane CBD
Contract duration: 12 months with potential extension
Flexibility: Hybrid working
Our Client: A government department has launched a major ICT improvement program focused on enhancing administration systems for overseas operations.
The Role: As Principal Business Analyst, you will lead the analysis and improvement of key management systems. This includes overseeing a technology upgrade to the core records and invoicing system, implementing a new admissions and agent management platform, and driving functional improvements across the suite of administration tools.
Responsibilities:
- Lead process improvement initiatives by investigating, analysing, and documenting business processes and models within the management systems.
- Collaborate with stakeholders to identify pain points, gather business requirements, and define desired outcomes.
- Partner with cross-functional teams and IT to align digital solutions with business strategies and technical feasibility.
- Build expertise in the management systems suite to advise on best practices and innovative system use.
- Perform other related duties as directed.
Skills & Experience:
- Proven ability to analyse complex processes and align system implementation with strategic goals.
- Strong stakeholder engagement and communication skills.
- Experience in business analysis within ICT or management systems is highly desirable.
- Ability to work collaboratively across diverse teams to deliver impactful digital initiatives.
Benefits:
- Opportunity to lead a key component of a government ICT transformation program.
- Flexible working arrangements to support work-life balance.
- Work in a dynamic environment that values innovation and process improvement.
How to apply:
Please apply with current resume in Microsoft Word format only (.doc or .docx). [email protected], reference JN We are experiencing a large number of applications currently, please apply directly to the job advert, emails may be missed or not receive a reply.
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