Leading Hand

Want to elevate your career to a Higher Altitude?

Come join our airline catering facility at Brisbane Airport. We are looking for a motivated and driven Leading Hands to join our team on a full-time basis.

AVIATION SUPPORT BUSINESS OF THE YEAR 2025

AUSTRALASIAs AIRLINE CATERER OF THE YEAR 2025

In a nutshell, your main responsibilities are:

• Working on both Morning and Afternoon Shifts, supervising small teams within our Equipment and Food Cart Make-Up section (EMU)
• Lead by example and competently performs all duties of a Senior Catering Attendant and Catering Attendant.
• Supervise, train, and induct staff within designated work areas in all internal and external policies and procedures.
• Supervising staff in an area that involves the use of industrial wash machines.
• Skilled use of large machinery.
• Thoroughly understand and implement quality control techniques and ensure customer specifications are met.
• Ensure that that area of responsibility is properly organised and productivity and performance criteria are met.
• Identify opportunities to improve performance and productivity in your work areas.
• Investigate discrepancies in stock take (inventory).
• Ensure team members receive/adhere to breaks and rosters.
• Demonstrate strong organisational and time management skills.
• Implement directions given by the management.
• Ensure that all documentation is completed as per specification and customer
• Perform administrative and reporting duties as required.
• Ensure adherence to Galley Loading Plan (GPL), Cart Packing Plan (CPP) and Equipment Loading Plan (ELP) as applicable to the role.
• Adhere to Company's policy in relation to HALAL, HACCP, QSAI / Food Safety, Workplace Health and Safety, Quarantine and Customs as applicable to the role.

What do you need to be successful in securing this role?

• Availability for Afternoon shifts on a 7-day roster (5 on 2 off), full-time 38hr week.
• Experience of working in a food or manufacturing environment.
• Strong organisational and time management skills essential.
• Previous experience supervising up to 20 staff
• Access to own transport.
• Strong numerical skills.
• Sound knowledge of WHS & hygiene.
• HACCP experience.
• Good verbal and written communication skills.
• Ability to work under pressure in a busy open plan kitchen.
• Ability to work autonomously as well as part of a team.

What's in it for you?

• Be part of a close knit & dedicated team that is committed to safety.
• Competitive pay rates and penalties.
• Free onsite parking, daily meals, and uniforms.
• Career development and progression, coupled with national relocation opportunities.
• 5 weeks Annual Leave.
• Discounts at hundreds of retailers, discounted health insurance, novated lease option and wellbeing resources including online exercise classes.

About Us:

We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, and food manufacturing, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world's top airlines, we operate 16 facilities across 12 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

Want to know more about dnata catering and our global businesses? Visits our Australian careers website   and watch a short video here:

Does this role sound perfect for you? If so, we want to hear from you

Click the link below and upload your resume to start on the journey of joining the dnata catering family as an Equipment Leading Hand.