Intake Admin Assistant

Intake Support Assistant

Location: Unley with Work-from-Home Flexibility 

Join Life Care: Creating Meaningful Connections and Healthier Ageing

At Life Care, we are driven by our Vision to support South Australians in shaping their own positive ageing through meaningful connections and participation. Guided by our Mission to foster relationships of care that generate fullness of life, we live our core Values of Engagement, Respect, Integrity, Excellence, and Teamwork in everything we do.

We are proud of our vibrant culture and commitment to delivering exceptional care. As part of our Intake and sales team, you'll help new clients begin their journey with life Care- ensuring every enquiry is met with professionalism, warmth and efficiency.

The Role:

We are seeking a motivated and detail-oriented Intake Support Assistant to join our dedicated Sales and Service Development team. This newly created role provides an exciting opportunity to help shape how Life Care connects with new clients. Initially offered as a 4-month contract, there is strong potential for this position to become permanent as the role is embedded into our growing intake function.

As the Intake Support Assistant, you'll play a vital role in supporting the team through efficient lead management, client qualification, and administrative excellence – ensuring a seamless and positive experience for every new enquiry.

An immediate start is available, and interviews will commence as applications are received.

Key Responsibilities:

• Make timely and professional contact with prospective clients and families to confirm eligibility, gather information, and assess interest in Life Care services.
• Record and track all enquiries and leads, maintaining accurate data and follow-up actions.
• Support the Intake and Sales teams with administrative and reporting tasks, ensuring quality and consistency across client records.
• Assist with marketing and referral follow-ups.

About You:

• Strong communication and relationship-building skills.
• Excellent attention to detail and accuracy.
• Confident in managing multiple priorities and using digital systems.
• Enthusiastic and proactive, with a genuine interest in supporting older South Australians.
• Experience in administration, customer service, sales support or community services.

Why Life Care:

• Salary sacrifice benefits to boost your take-home pay.

• Flexible work arrangements that support work-life balance.

• Supportive team environment with opportunities for professional growth.

• Clear career progression pathways.

• Be part of a mission-driven organisation making a real difference in the lives of older South Australians.

To Apply: 

For more information, contact Catherine Battiste on

Click "Apply Now" to join us in making a meaningful impact in the lives of South Australians.