Production co ordinator

1 day ago

Carrum Downs, Victoria, Australia The Distributor Company Full time $60,000 - $90,000 per year

Promotional Centre, a highly reputable and successful Promotional Merchandise Distributor, is based in Carrum Downs with over 30 staff

Do you enjoy working with Iconic brands such as Universal, Disney, General Motors, Ford, Holden, HSV, Playboy, PacMan, Space Invaders, Sonic, Tetris, Minecraft, Stormtroopers, Great Northern, Vodka Cruiser, RedBull and many more to come on board in 2026.

We're looking for a hands-on Production Role person who has a can do attitude.

As we continue to expand, we are offering a unique opportunity for an experienced Production Co-ordinator to join our team.

Previous experience in the Promotional Merchandise Industry would be an advantage, however is not essential and full training will be provided, but you must have had production experience.

To be successful in this role, you will need to pay close attention to detail and accuracy, work within a close team environment, and display good teamwork skills. Reliability, a willingness to learn, and the ability to multi-task and work under pressure when needed are also a must.

Job Responsibilities (but not limited to) -

  • Provide exceptional Customer Service and build relationships with Clients and Suppliers.
  • Work in conjunction with Sales/Support Team to ensure all production jobs are ordered and decorated correctly and delivered on time.
  • Follow Production Process as outlined.
  • Manage and maintain a rolling production timeline and update regularly.
  • Process orders.
  • Review product specifications to ensure quality of product and designs are achievable.
  • Work directly with Suppliers to order product, co-ordinate and deliver manufactured product in a timely manner.
  • Liaise with In-House Graphics Team on artwork proofs.
  • Liaise with Digitiser to set-up new logos for embroidery.
  • Work directly with Embroidery Team to sample new logos and send to client for approval.
  • Follow up Clients and Suppliers to ensure each order runs smoothly and on time.
  • Check through current orders daily, and follow up with Clients or Suppliers as needed, to ensure production is on track for delivery on time
  • Work with the Warehouse Team to check in goods, quality check and get ready for despatch.
  • Book freight and liaise with Couriers.
  • Invoicing and closing off jobs.
  • Filing Completed Job Bags.
  • Preparation for regular Production Meetings.

Other Duties/Responsibilities (as required) -

  • Stocktake (if/when required).
  • Continually look to improve processes.
  • Must be able to work to tight deadlines (when required).

Qualifications:

  • Previous experience in a production type role is a must in either merchandise, print promotional production
  • Excellent communication and organisational skills.
  • Ability to work independently and as part of a team. (Have a laugh)
  • Strong attention to detail and accuracy.
  • Proficiency in (Gmail, Word, Excel,).
  • Willingness to learn and adapt to new tasks and responsibilities
  • 3+ years' experience in production and sourcing role
  • Successful history of managing a team
  • Strong analytical and problem-solving skills
  • A solid understanding of manufacturing and quality control
  • Excellent communication and negotiation skills
  • Ability to work well under pressure and adapt to changing priorities
  • A collaborative, can do attitude and love for great brands
  • Proven track record managing global supply chains

What we offer

  • This a permanent full time position - office based.
  • Note we close over Xmas holiday period for 2-3 weeks
  • Great enviorment with plenty of experience

Please submit your resume to

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