Case Manager

Case Manager - Out of Home Care Intensive Therapeutic Care program

At Stepping Stone House, we truly believe in empowering young people to achieve their dreams and thrive

We are currently seeking a passionate Case Manager for our Residential Services. This is an exciting and challenging role whereyoucan make a difference.

About Stepping Stone House

Stepping Stone House is a not-for-profit charity that provides accommodation and personal development for children and young people aged 12-25 years old who through no fault of their own find themselves at risk of homelessness or unable to live at home. We have a foundation of building resilience through outdoor education and activities.

A few other gems for you:

• Cultural Diversity – 48% of SSH team members were born overseas or their parents were
• Gender Leadership diversity – females make up 80% of the SSH operational leadership team and 66% of the SSH Board of directors
• Motivation – 96% of our staff team strongly believe in the Vision, Mission and Values of Stepping Stone House
• Family – 96% of our staff team strongly agree that Stepping Stone House support and respect that I have family responsibilities outside of work
• Career opportunities – 36% of our SSH staff team have been promoted internally

Work with us and you will enjoy:

• Salary Packaging benefits
• Employee Assistance Program
• Time off in lieu
• Flexible work arrangements
• Training, development and succession planning

As a successful case worker, you will possess:

• A solid understanding of trauma-informed and strengths-based practice.
• A strong work ethic coupled with a positive, resilient attitude.
• Sound understanding of mandatory reporting requirements and key child protection legislation.
• Demonstrated ability to remain emotionally regulated and approach challenges with initiative, flexibility and enthusiasm.
• Genuine empathy and respect for the young people in your care.
• Unwavering honesty and integrity in all interactions.
• Excellent record keeping.
• A passionate commitment to making a positive difference in young peoples' lives.

We seek individuals who can balance professionalism with a sense of humour, creating a safe and supportive environment that fosters growth and trust. Your ability to role model healthy and secure relationships will be key to excelling in this rewarding role.

What you will be doing – Key Responsibilities:

• Manage a case-load of up to 6 young people with complex needs.
• Develop, implement and review case management plans and exit plans in line with DCJ and OCG standards.
• Collaborative creation of behavioural support and intervention plans and support the young people's emotional and psychological growth as determined by their therapeutic and strength based individualised case management plans.
• Create an environment that facilitates learning, growth and change.
• Uphold the standards of care and the rights of young people as per Standards of Care
• Acting as an advocate for young people and facilitate meetings with external stakeholders to meet the needs of young people

Required Experience, Skills and Qualifications

Essential Criteria:

• Degree in relevant social sciences (eg social work, psychology). Further relevant qualifications would be desirable.
• At least 2 years' experience of case work within Out of Home Care
• Demonstrated evidence of working with young people with complex needs and the strategies used
• Demonstrated experience and/ or understanding of Trauma Informed Care and willingness to work within a therapeutic framework.
• Demonstrated skills in negotiation, problem solving, conflict resolution, difficult conversations and engagement with the young people to achieve positive outcomes
• Demonstrated skills and experience in designing, implementing and reviewing  of case management strategies and case plans.
• Knowledge of legislative, governance and accreditation requirements for residential services
• In depth understanding of trauma based issues impacting young people in the Out of Home Care
• Working with Children Check certification
• Effective management of relationships with external stakeholders
• Ability to be on call after hours and on weekends on a rotating roster
• Working with Children Check.
• A Valid Driver's License.
• First Aid Certificate or willingness to obtain one.

Remuneration

The position will be paid at SCHADS Level 5 – Pay Point dependent on experience and qualification level.

Stepping Stone House is a Child Safe Organisation and puts the safety and welfare of our young people first in all the work we do. All safety checks will be prioritised through the recruitment process.