Level 2 Engineer – Cyber Security Focus
5 days ago
Role: IT Service Engineer – Cyber Security Focus
Location: Office and on site
Type: Full-time and some On‑call
Straight up: if you don't have 3–5 years in an MSP handling live client environments, this isn't the role. We're looking for a hands-on Level 2 who can own onsite work, keep servers and networks steady, and help clients get—and stay—ISO 27001 audit‑ready.
What you'll do
- Provide Level 2 onsite support: troubleshooting, installs, and escalations that stick.
- Manage and maintain server and networking infrastructure with a strong hands-on approach.
- Administer Microsoft 365 and Google Workspace environments.
- Handle L1 escalations and vendor coordination to resolution.
- Write and maintain client ISMS documentation aligned to ISO 27001.
- Help prepare clients for ISO 27001 audits; participate in internal/external audits.
- Communicate clearly with stakeholders and keep expectations realistic and on track.
- Join the on‑call roster every other month for after‑hours support.
Must-haves (non‑negotiable)
- 3–5 years' MSP experience.
- Proven onsite support with strong troubleshooting and client‑facing skills.
- Solid server, networking, and cloud (Microsoft 365 & Google Workspace) experience.
- Real interest and exposure to cyber security with ISO 27001 frameworks.
- Demonstrated ability to produce high‑quality documentation (ISMS policies/procedures).
- Excellent English—written and verbal.
- Strong stakeholder engagement; able to manage expectations under pressure.
Nice-to-haves (bonus, not required)
- Exposure to endpoint security/EDR, SIEM, or M365 security stack.
- Scripting for automation (PowerShell/Python).
- Familiarity with change control, risk registers, and audit evidence prep.
- Certifications (e.g., ISO 27001 Implementer/Auditor, AZ‑104, Sec+).
Why join Stanfield IT
- Work on meaningful security outcomes, not checkbox IT.
- Stable client base, proper engineering standards, and documentation that matters.
- Training/certification support and a clear path to Senior/L3 or Security Engineer.
- Competitive salary + on‑call allowance + benefits.
How to apply
Send your CV and two short samples of documentation you've authored (e.g., an ISMS policy/procedure and a client‑facing runbook). Include a brief note on your ISO 27001 exposure and one tough onsite incident you solved.
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