Level 2 Engineer – Cyber Security Focus

6 days ago

Frenchs Forest, New South Wales, Australia Stanfield IT Full time $80,000 - $120,000 per year

Role: IT Service Engineer – Cyber Security Focus

Location: Office and on site

Type: Full-time and some On‑call

Straight up: if you don't have 3–5 years in an MSP handling live client environments, this isn't the role. We're looking for a hands-on Level 2 who can own onsite work, keep servers and networks steady, and help clients get—and stay—ISO 27001 audit‑ready.

What you'll do

  • Provide Level 2 onsite support: troubleshooting, installs, and escalations that stick.
  • Manage and maintain server and networking infrastructure with a strong hands-on approach.
  • Administer Microsoft 365 and Google Workspace environments.
  • Handle L1 escalations and vendor coordination to resolution.
  • Write and maintain client ISMS documentation aligned to ISO 27001.
  • Help prepare clients for ISO 27001 audits; participate in internal/external audits.
  • Communicate clearly with stakeholders and keep expectations realistic and on track.
  • Join the on‑call roster every other month for after‑hours support.

Must-haves (non‑negotiable)

  • 3–5 years' MSP experience.
  • Proven onsite support with strong troubleshooting and client‑facing skills.
  • Solid server, networking, and cloud (Microsoft 365 & Google Workspace) experience.
  • Real interest and exposure to cyber security with ISO 27001 frameworks.
  • Demonstrated ability to produce high‑quality documentation (ISMS policies/procedures).
  • Excellent English—written and verbal.
  • Strong stakeholder engagement; able to manage expectations under pressure.

Nice-to-haves (bonus, not required)

  • Exposure to endpoint security/EDR, SIEM, or M365 security stack.
  • Scripting for automation (PowerShell/Python).
  • Familiarity with change control, risk registers, and audit evidence prep.
  • Certifications (e.g., ISO 27001 Implementer/Auditor, AZ‑104, Sec+).

Why join Stanfield IT

  • Work on meaningful security outcomes, not checkbox IT.
  • Stable client base, proper engineering standards, and documentation that matters.
  • Training/certification support and a clear path to Senior/L3 or Security Engineer.
  • Competitive salary + on‑call allowance + benefits.

How to apply

Send your CV and two short samples of documentation you've authored (e.g., an ISMS policy/procedure and a client‑facing runbook). Include a brief note on your ISO 27001 exposure and one tough onsite incident you solved.

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