Ticketing Assistant

12 hours ago

Sydney, New South Wales, Australia Theatre Royal Sydney Full time $60,000 - $80,000 per year

We are currently seeking a Ticketing Assistant to join our dynamic team. Working 3 days per week, this permanent part time role supports the Ticketing Manager, and is responsible for the administrative requirements of the ticketing function. This includes the event builds, Opening Night ticketing requirements, development of SOP's for the ticketing procedures and systems and data analysis to identify areas of sales focus.

The Ticketing Assistant will contribute to the success of the business by providing consistent, memorable and world class experiences to all stakeholders. As such, this role requires flexibility depending on each production's requirements and performance schedule. This may include evenings and weekends.

A working knowledge of box office operations and a customer service focus is essential to the role to ensure that the ticketing experience and box office reflect the high standards. We are looking for a focussed individual with high attention to detail, who enjoys working to a deadline and interpreting data to develop initiatives to attain an objective. A flexible approach with a demonstrated ability to collaborate with others and communicate well to manage various stakeholders is important for success in the position. Proficiency in CRM systems, ticketing platforms and Microsoft office is required. Previous experience using Hubspot and Tixly platforms would be highly regarded.

We offer our team remuneration benefits such as additional parental leave benefits, access to our generous discount and reward scheme, ticketing perks as well as a supportive environment including development planning and provide a value centered workplace.

For further information about this role, visit

To submit your application, please submit your current resume to with the Subject Line 'Box Office Assistant Application – Theatre Royal Sydney' by Monday 15th September 2025, 5:00pm.

Applications are open to those with full working rights in Australia. Theatre Royal Sydney is an Equal Employment Opportunity Employer.

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