Project Manager

PureSpectrum is a rapidly growing market research and insights platform that simplifies

technology, allowing researchers to gather and activate consumer data without disruption. As

the go-to solution for high-quality multi-sourcing and fully automated research, PureSpectrum

is helping to shape the future of insights.

Our Marketplace facilitates over 65 million online interviews annually, and our proprietary

respondent-level scoring system—PureScore—continues to set the industry standard for data

quality and reliability.

Recognized globally for both innovation and culture, PureSpectrum has been named one of

Newsweek's Global Most Loved Workplaces (2023–2025), included in Inc.'s Best Workplaces

, certified as a Great Place to Work (2022–2025), and featured on Built In's Best

Places to Work list (2023–2025). PS is rapidly becoming the leading solution for quality

multi-sourcing and end-to-end automated research solution.

*This is a hybrid position. Candidates must be able to come into the Sydney office 4x a week.
The Opportunity*
PureSpectrum is seeking a Project Manager who will play a critical role in the day-to-day

delivery of service projects to our customers. This role will require thinking critically and

strategically about projects and providing a consultative approach to supporting customers

throughout the delivery cycle. As an experienced member of the team, you will also be

expected to provide guidance and support to junior colleagues while demonstrating

customer-first behaviors that are in line with PureSpectrum's culture and values. This position

reports to the Senior Director, Services.

Your Responsibilities

• Be known as a resource across the team and organization for project delivery, client

service offerings, PureSpectrum technology, best practices, and the market research

delivery process.

• Provide effective leadership to ensure all projects you are directly responsible for, meet

or exceed delivery standards for being on time, on budget, and without quality issues.

• Oversee and lead medium-complexity projects with little to no supervision (project

governance, progress, dependencies, communication, delivery process, project metrics,

risk mitigation, etc.) for full service and sample-only projects; ensuring customer &

business expectations are met or exceeded.

• Identify and communicate opportunities to help improve project delivery performance

and efficiency across the team.

• Work closely with sales to support the growth of new business and existing clients by

providing feedback on overall project performance, pricing guidance, input into sales

conversations and proposals, and new opportunities to meet or exceed customer

needs.

• Leverage market research experience to provide meaningful recommendations to

customers and sales that address challenges and provide the best solutions to meet

research objectives.

• Take ownership of problematic situations and provide recommendations to address

and resolve problems.

• Actively support the development of PureSpectrum platforms by providing input into

feature development, clearly identifying bugs, and testing new functionality.

• Contribute to the successful completion of OKRs that drive forward the growth of the

Services organization and PureSpectrum

• Lead by example in promoting a strong team environment by building and maintaining

positive relationships across the organization.

• Develop and maintain an understanding of the insights industry as it relates to project

full-service delivery, sample management, and other important trends that will help

PureSpectrum meet or exceed customer needs.

• Execute specialized projects with minimal supervision, applying sound analysis of

relevant factors to develop solutions that can be validated; work independently while

influencing others to support decisions and ensure successful outcomes.

Requirements

• 6-8 years of experience in the Market Research industry and project management
• In-depth understanding of the market research delivery process across sample-only

and full-service projects

• Proven ability to provide a consultative approach in addressing customer needs and

project requirements.

• Ability to analyze, understand, and interpret data as it relates to project delivery.
• Proven ability to communicate effectively across teams, stakeholders, and customers.
• Demonstrable experience of building collaborative and strong relationships across an

organization and with customers

• Ability to think critically, proactively, and innovatively in supporting customer needs and

resolving problems.

• Strong understanding of the principles of good research design and sample

management

• Proven experience in successfully managing multiple projects with competing priorities

for delivery.

• Proven ability to learn, use, and demonstrate new technologies.

PureSpectrum Perks
PureSpectrum is continuously focused on our culture, which is rooted in innovation,

connection, and providing a great experience at all business levels —what we like to call PSX.

Our team enjoys a creative and collaborative environment with plenty of opportunities for fun,

connection, and team celebrations.

Our Benefits Include

• Medical coverage
• Wellness Stipend
• Technology Stiped
• Hybrid Work Flexibility
• Paid Parental Leave
• PTO and sick time

PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against
because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion,
national origin, citizenship status, disability, ancestry, marital status, veteran status, medical
condition, or any protected category prohibited under the law.