Receptionist

5 days ago

Gladstone Central QLD, Australia Rebound Physio Clinic PTY LIMITED Full time $58,000 - $62,400 per year

Position: Receptionist

Clinic: Rebound Physio Clinic

Employment Type: Full-Time

Salary: $58,000 – $62,000 + super (annual performance review)


About Us

Rebound Physio Clinic is a brand-new and fast-growing physiotherapy practice dedicated to delivering high-quality, patient-centred care. We value professionalism, friendliness, and teamwork, creating a supportive environment where staff can grow with the company.


Position Overview

The Receptionist is the first point of contact for patients and visitors and plays a key role in ensuring the clinic runs efficiently. This role combines front desk responsibilities with essential administrative and operational support.


Key Responsibilities
  • Welcome and assist patients in a professional, friendly manner
  • Manage appointment bookings and schedules
  • Handle phone calls, emails, and general enquiries
  • Process payments, Medicare, DVA, NDIS, and private health claims
  • Maintain accurate and confidential patient records
  • Support daily clinic administration and compliance documentation
  • Assist with referrals, marketing, and patient engagement activities
  • Liaise with health professionals, suppliers, and stakeholders
  • Provide operational support to the Director to ensure smooth clinic management

Skills and Experience
  • Previous experience in healthcare, allied health, or similar setting preferred
  • Excellent communication and customer service skills
  • Strong organisational and multitasking abilities
  • Confident with administrative and financial tasks
  • Proactive, reliable, and able to work independently
  • Familiarity with practice management software (e.g., Cliniko) desirable
  • Friendly, approachable, and team-oriented attitude

What We Offer
  • Full-time position in a brand-new, fast-growing clinic
  • Salary range $58,000 – $62,000 + super, with annual performance review
  • Supportive and friendly team culture
  • Training and development to succeed in reception and administrative duties
  • Opportunity to grow with the company and contribute to the clinic's success

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