Customer Service Co-ordinator
1 week ago
Customer Service Co-ordinator
We are currently seeking a fulltime Customer Service Co-ordinator to join our team at our Punchbowl Laundry. This is an exciting opportunity to join a Multi-national company working with large & versatile teams. You will enjoy working in a fast paced, challenging and rewarding environment.
- Fulltime
- Immediate start
- 8:00am to 4:06pm Monday to Friday
- $28.64 per hour + 12% super
The purpose of the Customer Service Co-ordinator role is to ensure the effective resolution of customer queries and complaints in a professional and timely manner along with prompt and accurate processing of data. They will be responsible for resolving Customer Care queries via e-mail and phone while ensuring they are forwarded to the appropriate person and will also perform other administration duties as required to suit the needs of the business.
Punchbowl Laundry ENSIGN SERVICES is Australia's largest provider of managed laundry and textile solutions. We proudly provide customised laundry and textile solutions including linen and workwear supply, laundry solutions and management to the retail, corporate, industrial, education, health, and resources sectors.
As part of a small team, we require someone who is a team player, reliable, can contribute towards the overall success of the team and display great customer service skills.
About the Role:
- Preparation and processing of daily Delivery Dockets
- Filing Delivery dockets after processing
- Ensuring all Delivery Dockets and Production paperwork is printed, filed, and sent to appropriate workstations
- Receiving and processing all orders received from Customers (by Email, Fax or Phone) and forward details to appropriate workstations
- Filing
- General team support to Account Managers
- Reconciling end of day dockets and submitting revenue
- Keying and filling Customer Action Notes (CAN)
- Prepare and process daily manual charges
- Prepare and process manual credits
- Process damaged Pro rata charging Price changes
- Printing Request and distributing daily and weekly reports
- Route Changes
- Any other duties as required
Skills and experience
- Previous experience in an administrative or clerical role
- Strong communication and negotiating skills.
- Knowledge of Industrial garments and related products desirable
- Sound decision making and problem-solving skills
- Good numeracy and literacy
- Ability to be able to work without direct supervision and achieve desired outcomes
- Ability to multitask
- Previous experience/exposure to an industrial or production environment desirable. AS400 (desirable).
- Good computer skills and knowledge Microsoft Excel and Microsoft Word
Benefits
- Stable employment opportunities
- On the job training provided
- Supportive and inclusive culture
Please Note: A pre-requisite for these roles' candidates will be required to undertake pre-employment medical, including drug and alcohol testing.
Ensign is an Equal Opportunity Employer and encourages indigenous Australians to apply
-
Secondary Music Teacher
1 week ago
Punchbowl, New South Wales, Australia St Charbel's College Full time $90,000 - $120,000 per yearSt Charbel's College is an independent Maronite Catholic Co-Educational K-12 school administered by the Lebanese Maronite Order of Monks. St Charbel's College promotes a love of learning and the Gospel values of justice, peace, love, compassion, acceptance, generosity and service.The College is currently recruiting for the role of a Music teacher within the...
-
Secondary TAS/CAPA Teacher
1 week ago
Punchbowl, New South Wales, Australia St Charbel's College Full time $90,000 - $120,000 per yearSt Charbel's College is an independent Maronite Catholic Co-Educational K-12 school administered by the Lebanese Maronite Order of Monks. St Charbel's College promotes a love of learning and the Gospel values of justice, peace, love, compassion, acceptance, generosity and service.The College is currently recruiting for the role of an TAS/CAPA teacher within...
-
Forklift Driver
2 weeks ago
Punchbowl, New South Wales, Australia Australia Pro Express Full time $60,000 - $90,000 per yearCompany DescriptionAustralia Pro Express (APE) is a logistics company offering comprehensive services, including container imports, local warehousing, 3PL, B2B/B2C transport, and exhibition logistics. Known for its custom-built tracking system, efficient warehousing, and competitive pricing, APE is expanding into local, interstate, and international markets...
-
Team Member
21 hours ago
Punchbowl, Australia Officeworks Full time**Title**:Team Member - Casual**: - Location: Punchbowl, New South Wales, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....
-
Team Member
2 weeks ago
Punchbowl, Australia Officeworks Full time**Title**:Team Member - Casual**: - Location: Punchbowl, New South Wales, AU **About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....
-
Team Member
2 weeks ago
Punchbowl, Australia Officeworks Full time**Title**:Team Member - Peak Trade - Casual**: - Location: Punchbowl, New South Wales, AU **About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced....
-
Team Member
2 weeks ago
Punchbowl, Australia EG Group Full time**Team Member - Casual**: - **Location: Punchbowl, NSW** **Join Our Frontline Fuel Team at EG Australia** We’re currently looking for enthusiastic Team Members to join our frontline fuel team at our **Punchbowl**store. If you’re passionate about delivering exceptional customer service and creating memorable experiences that keep customers coming back,...
-
Foh Team Member
3 days ago
Punchbowl, Australia Rashays Punchbowl Full timeAs a Front of House Staff member at Rashays Punchbowl, you will be the first point of contact for our guests, ensuring they receive exceptional service in a welcoming family friendly environment. Your primary responsibilities will include greeting and seating customers, taking orders, delivering food and beverages to tables, maintaining cleanliness, and...
-
Assistant Store Manager
6 days ago
Punchbowl, Australia Smokemart & GiftBox Full timeTenancy G-038A Centro Roselands, 24 Roseland Ave, Roselands, NSW, NSW, Australia, 2196 - Part time **_About us_** For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We not only pride ourselves on providing customers with quality products and specialised service but also promoting a supportive and...
-
Foh Team Member
2 weeks ago
Punchbowl, Australia Rashays Punchbowl Full timeAs a Front of House Staff member at Rashays Punchbowl, you will be the first point of contact for our guests, ensuring they receive exceptional service in a welcoming family friendly environment. Your primary responsibilities will include greeting and seating customers, taking orders, delivering food and beverages, maintaining cleanliness, and preparing...
-
Team Member
2 weeks ago
Punchbowl, Australia Euro Garages Full timeSelect how often (in days) to receive an alert: - Casual Pay Rate: $35.18/hr (Adult rate 20+; junior rates apply under 20) - Location: Punchbowl, NSW Join Our Frontline Fuel Team at EG Australia We’re currently looking for enthusiastic Team Members to join our frontline fuel team at our Punchbowl store. If you’re passionate about delivering...
-
Apply Now: Team Member
2 weeks ago
Punchbowl, Australia Euro Garages Full timeOverview Join Our Frontline Fuel Team at EG Australia. We’re currently looking for enthusiastic Team Members to join our frontline fuel team at our Punchbowl store. If you’re passionate about delivering exceptional customer service and creating memorable experiences that keep customers coming back, we want to hear from you. Casual Pay Rate: $35.18/hr...
-
Local Delivery Driver
3 days ago
Punchbowl, Australia Reece Group Full timeLocal Delivery Driver / Trade Counter Assistant - Punchbowl **About Reece Plumbing** We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every...